10+ years in systems engineering with a focus on reliability, systems operations, and software engineering
5+ years as a Team lead or a hands-on Technical Manager role that can engage and deliver projects to completion
Strong proficiency in programming languages such as Python, Go, Ruby, Java, etc
Experience with both on-prem and cloud solutions
Experience with containerization
Demonstrated ability to design and implement systems that ensure observability with associated dashboards
Deep understanding of distributed systems, networking, and modern software architectures
Excellent problem-solving skills and ability to handle complex technical challenges
Strong dedication to customer needs, with excellent communication and the ability to build lasting relationships, alongside the capability to articulate complex reliability strategies in a clear and impactful manner
Prior experience delivering Infrastructure as Code via a CI/CD pipeline
Responsibilities
Lead the design and architecture of providing reliability, scalability, and performance of critical complex systems
Develop and maintain automation scripts and tools to streamline operations and reduce manual tasks
Oversee system performance transparency
Collaborate with root cause analysis and implement measures to prevent recurrence of issues
Design and implement comprehensive monitoring and observability solutions to proactively detect and address issues prior to them impacting our business
Develop and maintain dashboards and alerts to provide real-time insights into system health
Identify opportunities for improving system reliability through process enhancements and technical solutions
Create and maintain detailed documentation of systems, processes, and procedures
Communicate effectively with stakeholders across different teams and levels within the organization
Manage and prioritize multiple projects and initiatives related to reliability and performance improvements
Collaborate with product, development, and operations teams to align SRE efforts with overarching business goals