Payroll Specialist
GroqSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Human ResourcesIndustries
Requirements
- High School Diploma, GED, or equivalent, or military experience
- Minimum of 2 years of experience in customer service
- Minimum of 1 year of experience with Google Suite (e.g., Gmail, Docs, Sheets)
- Demonstrated examples of critical thinking and problem solving
- Strong customer service skills
- Attention to detail
- Sound decision-making abilities
- Excellent written and verbal communication skills
- Preferred Qualifications
- Associate degree
- Professional Payroll certification (FPC or CPP)
- At least 1 year of experience in accounting, payroll, benefits, or a combination thereof
- 1 year experience with Microsoft Excel
- Experience with the Workday HR System
- Experience with case management systems
Responsibilities
- Assist with daily payroll processing tasks including, but not limited to, new hire data entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments
- Learn to perform and explain gross-to-net payroll calculations to associates
- Support the preparation and formatting of files for integration into the payroll system
- Assist with the reconciliation of payroll, benefit, and deduction transactions
- Review payroll system output for errors and support the correction process
- Collaborate with other HR partners to resolve errors and maintain accurate information in the payroll system
- Provide support to Tier I contact center representatives by handling and following up on inquiries related to pay and benefits, offering guidance and detailed knowledge about the end-to-end payroll process
- Contribute to regularly scheduled and ad-hoc audits of payroll data to ensure compliance with established standards
- Assist with year-end W2 reporting and preparation
- Perform other duties as assigned
- Maintain regular attendance; overtime may be required based on business needs
Skills
Payroll Processing
Data Entry
Gross-to-Net Calculations
Reconciliations
W4 Entry
Google Sheets
Google Docs
Customer Service
Payroll Audits
W2 Reporting
Problem Solving
Critical Thinking
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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