Project Manager
0x LabsSalary not specified
Full Time
Junior (1 to 2 years)
Principal Associate, Project Manager- Small Business Bank Marketing at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, MarketingIndustries
Requirements
- At least 2 years of Project Management experience
- At least 2 years of Email and Direct Mail execution experience in Marketing or Servicing
- Preferred: Bachelor’s Degree or Military experience
- Preferred: At least 3 years of Direct Marketing experience
- Preferred: PMP, Lean, Agile or Six Sigma certification
- Preferred: At least 1 year of Salesforce Marketing Cloud experience
- Preferred: At least 1 year of Adobe Workfront experience
Responsibilities
- Work on small to medium/large-scale complex, cross-departmental projects that have a direct impact on the company
- Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts
- Plan, design, manage and execute project plans to ensure delivery, including management through feasibility, design, planning and implementation
- Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
- Conduct regular meetings with the project team, document progress and report to stakeholders on project status
- Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
- Forge relationships with key stakeholders to ensure delivery of commitments
- Identify ways to improve and streamline business processes
- Ensure error-free delivery of marketing campaigns or customer servicing communications via email and direct mail
- Gain a basic understanding of Capital One’s Small Business Bank products, features, services, etc. to help navigate the business needs as they relate to timely delivery of servicing communications or marketing campaigns
- Partner with other resources including but not limited to Business Analysts, Brand Associates, Data Analytics, PR, Legal, Compliance, Risk, etc. to ensure deliverables and timelines are met
Skills
Project Management
Cross-Functional Collaboration
Risk Management
Stakeholder Management
Marketing Campaigns
Email Marketing
Direct Mail
Business Process Improvement
Agile Methodologies
Jira
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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