Client Engagement Specialist
PhiloSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Pharmacy, Retail HealthcareIndustries
Requirements
- Fully qualified pharmacist registered with the GPhC
- Accredited to deliver national and local services for the NHS and private healthcare
- Able to balance the role of line manager and pharmacist to deliver a safe working environment
- Able to deliver results by inspiring and motivating your team to take action and deliver within defined KRAs
- Experienced in comfortably challenging, confronting, and solving difficult situations while maintaining solid connections in store and with field teams
- Valid GPhC registration
- Evidence of the right to work in the UK
- Relevant safeguarding qualifications
- Ability to undergo a DBS check and enroll in the live update service
- Ability to demonstrate qualifications and identity through appropriate documentation
Responsibilities
- Reporting into the Area Manager
- Delivering all Pharmacy-related targets and deadlines
- Managing the store Pharmacist and Pharmacy Colleagues
- Leading, coaching, and developing the pharmacy team to deliver excellent patient experience and exceptional levels of patient safety
- Taking direct responsibility for the support and development of all direct reports and locums
- Maintaining high standards of professional customer service and compliance within GPhC operating standards and clinical governance
- Using clinical skills to create memorable experiences for customers
- Balancing patient care and commercial focus to drive a profitable business
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Practice Manager role?
The position offers a competitive salary plus benefits.
Is this a remote or on-site position, and where is it located?
This is an on-site role located in Canterbury with a fixed shift pattern working days from 9am to 8pm, 40 hours per week.
What qualifications and skills are required for this role?
Candidates must be a fully qualified pharmacist registered with the GPhC, accredited to deliver NHS and private services, experienced in team leadership, and able to balance clinical and managerial responsibilities while ensuring compliance.
What is the team structure and support like in this role?
The role reports to the Area Manager and involves managing the store Pharmacist and Pharmacy Colleagues, with support from in-store, regional, and home office teams for clinical and service queries.
What should I include in my application for this position?
Ensure you have valid GPhC registration, proof of right to work in the UK, relevant safeguarding qualifications, and be prepared for a DBS check and identity verification; highlight your experience in leadership, patient care, and achieving business targets.
Ada
Automates customer service with AI chatbots
About Ada
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.
Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees