Practice Manager at Ada

St Austell, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Pharmacy, Retail HealthcareIndustries

Requirements

  • Fully qualified pharmacist registered with the GPhC
  • Accredited to deliver national and local services for the NHS and private healthcare
  • Able to balance the role of line manager and pharmacist to deliver a safe working environment
  • Able to deliver results by inspiring and motivating your team to take action and deliver within defined KRAs
  • Experienced in comfortably challenging, confronting, and solving difficult situations while maintaining solid connections in store and with field teams
  • Valid GPhC registration
  • Evidence of the right to work in the UK
  • Relevant safeguarding qualifications
  • Ability to undergo a DBS check and enroll in the live update service
  • Ability to demonstrate qualifications and identity through appropriate documentation

Responsibilities

  • Reporting into the Area Manager
  • Delivering all Pharmacy-related targets and deadlines
  • Managing the store Pharmacist and Pharmacy Colleagues
  • Supporting the drive to make Asda Pharmacy the best in class
  • Leading, coaching, and developing the pharmacy team to deliver excellent patient experience and exceptional levels of patient safety
  • Taking direct responsibility for the support and development of all direct reports and locums
  • Maintaining high standards of professional customer service and compliance within GPhC operating standards and clinical governance
  • Working shifts as per the specified rota (e.g., Week 1: Sunday, Monday, Tuesday, Thursday 09:00-21:00; Week 2: Monday, Tuesday, Wednesday, Friday 09:00-21:00)

Skills

Key technologies and capabilities for this role

Pharmacy ManagementLeadershipTeam CoachingPatient SafetyGPhC ComplianceClinical GovernanceHealthcare DeliveryCustomer Service

Questions & Answers

Common questions about this position

What is the salary for the Practice Manager role?

The position offers a competitive salary plus benefits.

Is this a remote position or does it require on-site work?

This is an on-site role based in St. Austell with a fixed shift pattern of days from 09:00 to 21:00, four days per week.

What qualifications and skills are required for this role?

Candidates must be a fully qualified pharmacist registered with the GPhC, accredited to deliver NHS and private services, experienced in team leadership, and able to balance managerial and clinical duties while ensuring compliance.

What is the work environment like at Asda Pharmacy?

The role involves leading and developing a pharmacy team with support from in-store, regional, and home office teams, focusing on patient care, safety, and business profitability in a dynamic healthcare setting.

What should I include in my application for this position?

Ensure you have valid GPhC registration, proof of right to work in the UK, relevant safeguarding qualifications, and be prepared for a DBS check and identity verification; highlight your experience in pharmacy leadership and patient care.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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