Installation Technician - Chicago, IL
Flock SafetySalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Government, Telecommunications, National SecurityIndustries
Requirements
- TSSCI clearance with polygraph
- Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists
- Experience with installing endpoints including but not limited to desktop IT equipment, printers, VOIP and digital phones, network switches
- Experience resolving technical problems and answering queries involving computer hardware, network, and telecommunications systems
- Office presence minimum 5 days per week at customer's site (Chantilly, Virginia)
- SHIFT: 6am-2:30pm
- Member of a team providing coverage from 6:00 a.m. – 6:00 p.m. with flexibility to support 24x7 operations; may need to work extended hours during critical peaks and be available to meet last minute requests
- Willingness to travel locally between customer buildings or to alternate locations for special projects, including back and forth between Chantilly and McLean
- Full-time employment (40 weekly hours)
Responsibilities
- Supporting all facets of phone installations and troubleshooting a variety of telephones
- Installing, pulling, terminating, and dressing cabling appropriately according to industry and Sponsor standards
- Troubleshoot and repair faulty connections, dropped calls, or hardware issues
- Configure call routing, voicemail, extensions, and phone features
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for the Phone Installation Technician - Senior position?
The salary range is between $79,300 and $145,282, with individual starting salary depending on geography, experience, expertise, and education/training.
Is this a remote position or does it require office presence?
This position requires office presence of a minimum of 5 days per week and is only located at the customer's site.
What skills are required for this Phone Installation Technician role?
Required skills include excellent knowledge of cabling methodologies, industry standards, troubleshooting techniques, and reading cable run lists, plus experience installing endpoints like desktop IT equipment, printers, VoIP and digital phones, and network switches, and resolving technical problems in computer hardware, network, and telecommunications systems.
What are the benefits offered for this position?
Benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement program, and paid time off and holidays (at least 23 days based on date of hire).
What makes a strong candidate for this role?
Strong candidates have TSSCI with poly clearance, related IT hardware and cabling installation experience, experience with the Sponsor's network LAN infrastructure, and the ability to adapt to quickly changing tasks, learn new skills on the job, and support flexible hours including travel between Chantilly and McLean.
AT&T
Telecommunications services including wireless and broadband
About AT&T
AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.
Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts
Risks
The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.
Differentiation
AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.
Upsides
AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.
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