Pharmacy Technician at CVS Health

Waltham, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Healthcare, RetailIndustries

Requirements

Complete a rigorous company training program
Satisfy all registration, licensing, and certification requirements according to the State’s Board of Pharmacy guidelines
Follow all company Standard Operating Procedures (SOPs) at each workstation
Demonstrate genuine care, empathy, and compassionate service in all patient and colleague interactions
Embrace a growth mindset, be receptive to feedback, and actively seek opportunities to expand clinical and technical knowledge
Remain flexible for scheduling and business needs, including voluntary travel to other stores
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, ethical principles, CVS policies, and procedures (including patient safety and controlled substance dispensing)

Responsibilities

Support the pharmacy team in delivering operational and service excellence as the first point of contact for patients and customers
Assist in ensuring pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
Follow pharmacy workflow procedures at each workstation (e.g., production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
Contribute to positive patient experiences by creating heartfelt moments, offering immunizations and services at register/phone, and solving/escalating patient problems
Complete basic inventory activities as permitted by law and directed (e.g., putting away medication deliveries, cycle counts, returns-to-stocks, waiting bin inventories)
Contribute to a high-performing, safe, inclusive team dynamic through effective communication and best practices

Skills

Key technologies and capabilities for this role

Pharmacy OperationsPrescription FillingCustomer ServiceStandard Operating ProceduresSOPsPharmacy Team Support

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the work arrangement or location for this role?

This information is not specified in the job description.

What skills or responsibilities are required for the Pharmacy Technician role?

Responsibilities include following SOPs at workstations, adhering to pharmacy workflow procedures for prescription fulfillment, contributing to positive patient experiences with empathy, and completing company training, registration, licensing, and certification per state guidelines.

What is the company culture like at CVS Health?

CVS Health emphasizes a safe and inclusive culture where all people feel valued and empowered, with colleagues passionate about transforming health care, demonstrating genuine care, and delivering service with heart.

What makes a strong candidate for this Pharmacy Technician position?

Strong candidates will support the pharmacy team in operational excellence, follow SOPs and workflows accurately, show empathy and genuine care in patient interactions, and complete required training, licensing, and certification.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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