Client Engagement Specialist
PhiloFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
This is a part-time position.
This information is not specified in the job description.
Key responsibilities include following Standard Operating Procedures (SOPs), pharmacy workflow procedures at workstations like production, pick-up, drive-thru, and drop-off, and providing empathetic patient service. Technicians must complete company training and meet state registration, licensing, and certification requirements.
CVS Health emphasizes a safe and inclusive culture where all people feel valued and empowered, with colleagues passionate about transforming health care, demonstrating genuine care, and contributing to operational excellence with heart.
Strong candidates demonstrate genuine care, empathy in patient interactions, ability to follow SOPs and workflows accurately, and commitment to completing required training, licensing, and certification per state guidelines.
Comprehensive pharmacy and healthcare services
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.