Client Engagement Specialist
PhiloFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
This is a part-time position.
Technicians must complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines.
Responsibilities include supporting the pharmacy team with operational excellence, following SOPs at workstations, ensuring safe and accurate prescription fulfillment, and providing empathetic patient service at pick-up, drive-thru, drop-off, and over the phone.
The culture emphasizes a safe and inclusive environment where all people feel valued and empowered, with a focus on genuine care, heart in every interaction, and transforming health care compassionately.
Strong candidates demonstrate passion for transforming health care, effective communication, empathy for patients, ability to follow SOPs and workflows accurately, and commitment to a team-oriented, inclusive environment.
Comprehensive pharmacy and healthcare services
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.