Senior Manager, Pharmacy Operations
Alto PharmacySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, RetailIndustries
Requirements
- Lead and develop a pharmacy team providing exceptional patient care
- Promote best practices and lead through change
- Identify and address performance opportunities
- Support novel program awareness and onboard newly hired pharmacy team members
- Recognize colleagues for their success
- Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful patient counseling, and abiding by legal and regulatory guidelines
- Demonstrate genuine care and act as a role model for the pharmacy team
Responsibilities
- Live the company's purpose by managing and improving patient health through safe and appropriate dispensing, counseling, and immunizing practices
- Oversee the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow-up
- Support safe and accurate prescription fulfillment by following and directing the team to follow pharmacy workflow procedures and safety guardrails
- Contribute to positive patient experiences by showing empathy, genuine care, coaching the team, collaborating with healthcare teams, and resolving insurance/medication issues
- Proactively offer and deliver immunizations; identify, engage, and support Pharmacy Technicians to learn to immunize
- Manage pharmacy inventory by following and coaching on best practices, with focus on protecting cold chain products
- Conduct new Technician and Pharmacist onboarding for the store and district, including CVS workflow training, and ensure timely completion of required training/licensure
- Ensure pharmacy operations comply with state Board of Pharmacy regulations; escalate issues to Rx DL as needed
- Partner with Store Manager to maintain a talent pipeline of cross-trained colleagues for pharmacy work and ensure timely training/licensure completion
- Oversee Staff Pharmacists and District Support Pharmacists (where applicable), manage performance through observation, feedback, validation, annual reviews, and gap closure
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment opportunity.
What is the salary for the Pharmacy Manager role?
This information is not specified in the job description.
What are the key responsibilities of a Pharmacy Manager?
Key responsibilities include leading and developing the pharmacy team, providing exceptional patient care, overseeing safe prescription fulfillment, managing inventory, offering immunizations, and coaching team members on best practices.
What is the company culture like at CVS Health?
CVS Health fosters a culture of excellence, genuine care, and compassion, with purpose-driven colleagues focused on transforming health care and making it a great place to work.
What makes a strong candidate for the Pharmacy Manager position?
Strong candidates act as role models demonstrating genuine care, lead through change, coach teams effectively, promote best practices in patient care, immunizations, and inventory management, and ensure compliance with legal and regulatory guidelines.
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees