Senior Manager, Pharmacy Operations
Alto PharmacySalary not specified
Full Time
Expert & Leadership (9+ years)
Pharmacy Manager (Sign-on Bonus Available) at CVS Health
Florence, South Carolina, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, RetailIndustries
Requirements
- Lead and develop a pharmacy team providing exceptional patient care
- Promote best practices and lead through change
- Identify and address performance opportunities
- Support novel program awareness and onboard new pharmacy team members
- Recognize colleagues for success
- Exhibit best practices when working the bench, including team coordination, patient counseling, and compliance with legal/regulatory guidelines
- Oversee pharmacy team during bench shifts with effective coaching and follow-up
- Ensure safe and accurate prescription fulfillment by following workflow procedures and safety guardrails
- Demonstrate empathy, genuine care, and collaborate with healthcare teams to resolve issues
- Proactively offer and deliver immunizations and support technicians in learning to immunize
- Manage pharmacy inventory, focusing on best practices and cold chain protection
- Conduct onboarding and training for new technicians and pharmacists on CVS workflow, ensuring timely completion
- Ensure compliance with state Board of Pharmacy regulations and escalate issues as needed
- Partner with Store Manager for talent pipeline of cross-trained colleagues
- Oversee Staff Pharmacists and District Support Pharmacists, manage performance through observation, feedback, reviews, and gap closure
Responsibilities
- Live the purpose by managing and improving patient health through safe dispensing, counseling, and immunizing
- Strengthen pharmacy performance measures through coaching and follow-up
- Direct pharmacy team to follow workflow procedures and safety guardrails
- Contribute to positive patient experiences by coaching team on compassionate care and issue resolution
- Coach pharmacy team on inventory best practices
- Ensure all trainees complete required training and licensure on time
- Maintain full compliance with regulations
- Manage performance of pharmacy team members, including annual reviews
Skills
Pharmacy Management
Patient Counseling
Team Leadership
Regulatory Compliance
Staff Onboarding
Performance Management
Patient Care
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees