Senior Manager, Pharmacy Operations
Alto PharmacySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, RetailIndustries
Requirements
- Act as a role model demonstrating genuine care and setting standards for the pharmacy team
- Lead and develop a pharmacy team providing exceptional patient care
- Promote best practices and lead through change while identifying and addressing performance opportunities
- Support novel program awareness and onboard newly hired pharmacy team members
- Recognize colleagues for their success
- Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful patient counseling, and abiding by legal and regulatory guidelines
- Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations
- Partner with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues
Responsibilities
- Live the company's purpose by helping manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
- Oversee the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow-up
- Support safe and accurate prescription fulfillment by following and directing the team to follow pharmacy workflow procedures and safety guardrails
- Contribute to positive patient experiences by showing empathy, genuine care, coaching the team, collaborating with healthcare teams, and resolving insurance/medication issues
- Proactively offer and deliver immunizations; identify, engage, and support Pharmacy Technicians to learn to immunize
- Manage pharmacy inventory by following and coaching on best practices, with focus on protecting cold chain products
- Conduct new Technician and Pharmacist onboarding for the store and district, including CVS workflow training, ensuring timely completion of required training/licensure
- Escalate issues or concerns to the Rx District Leader (DL) as needed
- Ensure cross-trained colleagues are on-track for timely completion of licensure training
- Oversee Staff Pharmacists and District Support Pharmacists (DPSs), manage performance through observation, feedback, validation, annual reviews, and closing gaps
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for the Pharmacy Manager position?
The position is full-time.
Is this a remote position or does it require working in a specific location?
This information is not specified in the job description.
What are the key responsibilities of a Pharmacy Manager at CVS Health?
Key responsibilities include leading and developing a pharmacy team, providing exceptional patient care, overseeing safe prescription fulfillment, managing inventory, offering immunizations, and coaching team members on best practices.
What is the company culture like at CVS Health for Pharmacy Managers?
CVS Health emphasizes building a world of health with dedicated, purpose-driven colleagues, cultivating a culture of excellence, demonstrating genuine care, and transforming health care with heart every day.
What makes a strong candidate for the Pharmacy Manager role?
Strong candidates act as role models demonstrating genuine care, lead teams through change, promote best practices in patient counseling and immunizations, and excel in coaching and managing pharmacy performance.
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees