Senior Manager, Pharmacy Operations
Alto PharmacySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Retail PharmacyIndustries
Requirements
- Act as a role model demonstrating genuine care and setting standards for the pharmacy team
- Lead and develop a pharmacy team providing exceptional patient care, promoting best practices, and addressing performance opportunities
- Support novel program awareness, onboard newly hired team members, and recognize colleagues for success
- Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful patient counseling, and abiding by legal and regulatory guidelines
- Hold pharmacy licensure (implied for role as Pharmacy Manager overseeing pharmacists and technicians)
- Ensure compliance with state Board of Pharmacy regulations
Responsibilities
- Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
- Oversee the pharmacy team during bench shifts, strengthening performance through coaching and follow-up
- Support safe and accurate prescription fulfillment by following and directing adherence to workflow procedures and safety guardrails
- Contribute to positive patient experiences by showing empathy, collaborating with healthcare teams, and resolving insurance/medication issues; coach team accordingly
- Proactively offer and deliver immunizations; identify, engage, and support Pharmacy Technicians to learn immunization
- Manage pharmacy inventory following best practices, with focus on protecting cold chain products; coach team
- Conduct onboarding and training for new Technicians and Pharmacists on CVS workflow, ensuring timely completion of training/licensure
- Ensure full compliance with state Board of Pharmacy regulations; escalate issues to Rx DL as needed
- Partner with Store Manager to maintain talent pipeline of cross-trained colleagues and ensure their training completion
- Oversee Staff Pharmacists and District Support Pharmacists (where applicable), manage performance via observation, feedback, validation, annual reviews, and gap closure
Skills
Pharmacy Management
Team Leadership
Patient Counseling
Regulatory Compliance
Staff Training
Performance Management
Change Leadership
Patient Care
Inventory Management
Best Practices
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees