Phamacy Manager at SpartanNash

Niles, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Pharmacy, GroceryIndustries

Requirements

Bachelor's Degree (Required) in Pharmacy or related field; Doctorate degree in Pharmacy preferred
Two years' experience as a pharmacist
Pharmacy License (in good standing) required in the state of operation
Immunization Certification preferred
Strong knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines
Excellent written and verbal communication skills
Strong management, organization, attention to detail and problem-solving skills
Ability to lead a team and work well with associates of all levels
Successfully completes required continuing education hours and maintains Pharmacy License in good standing
Working knowledge of perpetual inventory procedures and management
Proficient in Word and Excel
Bilingual skills helpful based on demographic region

Responsibilities

Manage all aspects of pharmacy operations at the store level including prescriptions, inventory control and customer service to achieve optimal outcomes
Maintain the pharmacy's continued compliance with all appropriate Federal and State regulatory guidelines and Company policies
Process and/or oversee new and refill requests from customers and/or clinics and fill prescription requests efficiently, accurately and in a professional and courteous manner
Maintain Pharmacy records to include, but not limited to, customer profiles, insurance forms, pharmacy record/POS systems, inventories, control records and registries (i.e., poisons, narcotics, controlled substances, etc.)
Manage, maintain and implement pharmacy programs (i.e., security measures, immunizations and other clinical programs) accordingly. May be responsible to provide clinical care services as assigned
Prepare responses to third party pharmacy audits as needed
Meet or exceed company established acceptable pharmacy operation metrics (i.e., gross and net profits, budgeted sales and payroll, Rx counts)
Provide focused and effective leadership to pharmacy associates that develop a positive, high performing, customer focused store culture. Implement the Company service program(s) and model high standards of service to achieve positive customer satisfaction
Department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop and monitor department budget as required
Maintain current knowledge of legal regulations, industry trends and best pharmacy practices; make recommendations to improve current programs and processes and to ensure company legal compliance
Additional responsibilities may be assigned as needed

Skills

Key technologies and capabilities for this role

Pharmacy OperationsInventory ControlRegulatory CompliancePrescription ProcessingCustomer ServiceStaff ManagementPharmacy RecordsPOS SystemsControlled SubstancesImmunizations

Questions & Answers

Common questions about this position

What are the main responsibilities of the Pharmacy Manager role?

The role involves managing pharmacy operations including prescriptions, inventory control, customer service, regulatory compliance, staff management, and meeting performance metrics like profits and Rx counts.

Is this a remote position or does it require on-site work?

This is an on-site position at the store location in Niles, Michigan, with no remote work option mentioned.

What are the operating hours of the pharmacy?

The pharmacy is open Monday through Friday from 9-7, Saturday from 9-5, and closed on major holidays.

What does SpartanNash's company culture emphasize?

SpartanNash emphasizes a People First culture, Operational Excellence, and Insights that Drive Solutions, with a focus on customer-focused innovation and high standards of service.

What makes a strong candidate for the Pharmacy Manager position?

Strong candidates will have experience in pharmacy operations, regulatory compliance, staff leadership, performance management, and knowledge of legal regulations and industry best practices.