Personal Property Claims Supervisor at AIG

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Property CasualtyIndustries

Requirements

Academic background: Business and/or Engineering
2 years of experience in the insurance industry
2 years of experience managing property, energy, and marine claims for commercial and personal lines
Focused, strategically skilled leader, results-based with an analytical focus
Technical, regulatory, and legal skills
Focus on operational processes, experience in continuous improvement, and NPS satisfaction levels
Experience in supervision, analysis, monitoring, and processing of catastrophe or contingent catastrophe coverage claims
Critical skills: attention to detail, analysis, organization, customer service, sense of urgency, teamwork

Responsibilities

Leadership
Claims review (to-do list)
Customer service to policyholders, agents, and executives (via email and phone)
Electronic equipment claims adjustment (preparation of adjustments, quoting similar equipment, requesting requirements, and collecting signatures for agreements)
Payment to the insured, payment to suppliers, entries in the SISE claims system
Reserve adjustments, filing in the regulatory electronic repository
Request and review of anti-money laundering requirements
Bank account registration (folio registration)
Preparation and distribution of rejection letters for inappropriate claims
Preparation of claim notifications to the UW team, interaction with the SIU
Recording recoveries in the claims system
Non-cash registration (recoveries made in favor of the insured)
Closing of reserves
Follow-up of claims assigned to independent adjusters (report review, reserve adjustments)

Skills

Leadership

Claims Review

Customer Service

Claims Adjustment

Electronic Equipment Claims

Policyholder Service

HO Claims

Property Claims

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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