Payments Governance Advisor, Risk Manager - Hybrid at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 3 years of experience in risk management, audit or governance
  • At least 4 years experience in the banking or financial industry
  • At least 2 years of experience supporting, partnering and interacting with internal and external stakeholders
  • At least 2 years of experience using Google Suite or Microsoft Office

Responsibilities

  • Partner with stakeholders to develop monthly, quarterly and annual reporting on payment type operational performance, risk management, and key initiatives impacting payments
  • Monitor payments-related issues, events, and risks to drive insights on the health of the payment type and identify opportunities for risk mitigation
  • Management of E2E payments use case inventory and supporting lines of business in demonstrating adherence to payment risk policy & standards
  • Engage in payments-related projects and process initiatives to support governance and oversight activities
  • Partner with Senior Leaders and stakeholders across Operations, Risk Management, Product, and other key areas to support the execution of governance forums
  • Delivering insights on the health of the end-to-end payment types
  • Monitoring payments related issue and events, including escalation to Senior Leaders as appropriate
  • Helping drive critical initiatives directly tied to current and future priorities of the Enterprise Payments organization

Skills

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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