Payments Settlement Operations Manager
VersapaySalary not specified
Full Time
Senior (5 to 8 years)
¥8,800,000 – ¥10,500,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, PaymentsIndustries
Requirements
- 3+ years in product operations, process optimization, business analysis, or a related role
- Strong analytical skills and ability to break down complex problems into structured, actionable solutions
- Data-driven approach; experience with SQL, Looker, or other data analysis tools is a plus
- Proven experience managing mid-to-large-scale initiatives from start to finish
- Strong communicator who can influence and align cross-functional teams
- Passion for improving workflows, automation, and operational efficiency
- Native Japanese speaker and fluent in English
- Bonus: Experience in the payments space, ideally in FinTech and/or Japanese payment market
Responsibilities
- Own the Japan Payment Scheme: Manage end-to-end maintenance, including resolving technical issues, generating reports in Japanese, coordinating new launches, and working with Engineering and Finance to manage scheme compliance and risk
- Align work with Payment Operations and respective Product domains' strategy, ensuring initiatives contribute to overarching goals and targets; balance discovery and execution to drive efficiency while fostering innovation
- Proactively identify and drive process improvements, focusing on automating manual tasks and enhancing workflows to ensure payment routes in Japan scale efficiently and securely
- Lead high-impact projects from initial scoping to final launch, including assessing problems, creating rollout plans, conducting testing, and collaborating with stakeholders
- Proactively initiate and prioritize projects based on team and customer needs, driving innovation and improvements in processes
- Act as subject-matter-expert and first-level escalation point for risk and issue management, working with cross-functional teams to mitigate risks and solve complex problems
- Define and track key performance indicators (KPIs) for projects and markets, using data to measure success and guide future improvements
- Contribute expertise to strategic initiatives in other key APAC markets
Skills
Japanese
Payment Schemes
Operations
Product Management
Process Optimization
Technical Troubleshooting
Reporting
Compliance
Risk Management
Cross-functional Collaboration
Engineering Coordination
Finance Coordination
Wise
Facilitates low-cost international money transfers
About Wise
Wise focuses on international money transfers, providing a low-cost alternative to traditional banks. It uses a peer-to-peer system to match transfers between users in different countries, which helps reduce fees and offers better exchange rates. Customers pay a small, transparent fee for each transaction, and Wise also offers a multi-currency account for managing funds in various currencies. The company aims to maintain high performance and reliability while ensuring transparency and trust with its users.
London, United KingdomHeadquarters
2011Year Founded
$385.5MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
5,001-10,000Employees
Benefits
PTO & annual leave
Work from home flexibility
Parental leave
Medical insurance plans
Health & wellbeing discounts
Pension & retirement plans
Social events
Relocation support
Risks
Increased competition from banks integrating Swift services could challenge Wise's market share.
Regulatory scrutiny following Stenn's collapse may increase pressure on Wise.
Bitcoin's low transaction fees could attract customers away from Wise's services.
Differentiation
Wise offers a peer-to-peer system for low-cost international money transfers.
The company provides a multi-currency account for ex-pats, freelancers, and travelers.
Wise's transparent fee structure attracts customers seeking cost-effective money transfer solutions.
Upsides
Partnership with Morgan Stanley enhances Wise's cross-border settlement capabilities.
Expansion into India's remittance market presents significant growth opportunities for Wise.
API integrations offer additional revenue streams and market penetration for Wise.
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