[Remote] Payer Enrollment Specialist at Big Health

United States

Big Health Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental HealthIndustries

Requirements

  • 1+ years’ recent, hands-on experience with payer enrollment
  • Documented success credentialing providers with health plans in NY, NJ, CA, TX, FL, and CO
  • Fluency with credentialing databases, spreadsheets, and document-management tools
  • Strong written communication, follow-through, and problem-solving skills

Responsibilities

  • Proactively track provider enrollment and credentialing statuses with Medicare, Medicaid, and major commercial payers
  • Request and follow up on payer fee schedules to support internal planning
  • Maintain and update CAQH, PECOS, NPPES, and state portals; resolve discrepancies and follow-up requests quickly
  • Maintain up-to-date payer status logs; report in real time on turnaround times, expirations, and pending items
  • Collaborate with credentialing team members and liaise with payer representatives to escalate issues, unblock delays, and shorten approval timelines

Skills

Payer Enrollment
Credentialing
CAQH
PECOS
NPPES
Spreadsheets
Communication
Problem-solving

Big Health

Digital health solutions for mental health care

About Big Health

Big Health provides digital solutions aimed at addressing mental health challenges such as insomnia, anxiety, and depression. Their main products, Daylight and Sleepio, offer personalized support for individuals and adolescents, while Spark Direct focuses on improving emotional well-being in practical settings. The company also runs a medication assessment program that emphasizes non-drug treatment options, which can be quickly integrated into health plans. Big Health distinguishes itself from competitors through its strong commitment to evidence-based practices, supported by over 90 peer-reviewed studies and numerous randomized controlled trials. The goal of Big Health is to make effective mental health care accessible to individuals through partnerships with employers and health plans.

San Francisco, CaliforniaHeadquarters
2010Year Founded
$125.5MTotal Funding
SERIES_CCompany Stage
Consumer Software, HealthcareIndustries
51-200Employees

Benefits

Health care - We provide 100% employee coverage for medical, vision, and dental. Plus, free access to Sleepio for poor sleep, Daylight for worry and anxiety, and additional mental health benefits.
Time off - We take balance seriously. Employees get 20 days of PTO plus eight holidays, a year-end week off, and Flex Fridays. Employees also receive 10 days of paid sick leave per year.
Professional development - Employees receive a $1k USD or £800 stipend — plus five paid days off — for professional development, plus a stipend for their work-from-home setup.
Retirement savings - US Employees are eligible to participate in a 401(k) program with company match, and UK employees receive a pension program with NEST.
Team building - Apart, but never alone. We host an annual Summit in-person at our SF HQ (virtual when needed), and regular social events to keep bonds strong.
Family - Employees are eligible for parental leave on day one. Dependents are eligible for 50% coverage on our medical, vision and dental plans, plus access to Sleepio and Daylight.

Risks

Increased competition from similar digital health platforms may dilute market share.
Integration challenges from Limbix acquisition could affect operational efficiency.
Rapid expansion into adolescent mental health may stretch resources and divert focus.

Differentiation

Big Health offers non-drug, evidence-based digital therapeutics for mental health issues.
The company has over 90 peer-reviewed publications, including 18 randomized controlled trials.
Big Health's products, Daylight and Sleepio, are clinically validated for anxiety and insomnia.

Upsides

Partnership with Grow Therapy enhances platform with integrated provider network for comprehensive care.
Acquisition of Limbix expands offerings to include adolescent mental health solutions like SparkRx.
Inclusion in Evernorth Digital Health Formulary increases access to Daylight and Sleepio.

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