Patient Service Technician - CMV at Owens & Minor

Fife, Washington, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Home Healthcare, Medical EquipmentIndustries

Requirements

Education or experience equivalent to a high school diploma
At least one year of related work experience
Must be at least 21 years of age or older at the time of hire
Minimum of three years driving history
Valid Driver’s license
Successful completion of Apria Healthcare's Driver Training Program
Must meet job-related requirements to comply with D.O.T., F.D.A., and Joint Commission regulations
Basic computer skills
English language skills (reading, writing, verbal)
Skills in business acumen, problem solving/analysis, communication proficiency, and personal effectiveness/credibility

Responsibilities

Delivers and picks up equipment from homecare patients
Sets up equipment and instructs patients on the basic use of equipment
Assists patients in solving problems regarding equipment use
Schedules and organizes daily deliveries and pickups according to geographic territory
Loads and unloads durable medical or infusion equipment, oxygen, and medical supplies onto delivery vehicle
Complies with all applicable regulatory requirements, including providing documents for the driver qualification file and abiding by hours of service, daily log, hazardous materials, and vehicle inspection/maintenance regulations
Completes necessary paperwork including daily delivery logs, pick-up and delivery forms, reimbursement documents, and vehicle maintenance logs; distributes paperwork to appropriate personnel
Notifies supervisor if physical abuse, unsafe home environment, or unsanitary conditions due to animals are discovered in the patient’s home
Maintains daily vehicle maintenance logs and incident reports; ensures vehicles are in proper working condition and preventive maintenance is performed timely per D.O.T., F.D.A., and Joint Commission
Responds to emergency delivery calls as needed and on an on-call basis
May clean and assist with the repair of equipment
Performs routine vehicle maintenance including checking gasoline, oil, fluids, tire pressure, and brakes; reports malfunctions to supervisor
Performs other related duties as directed by supervisor

Skills

Key technologies and capabilities for this role

Equipment DeliveryEquipment SetupPatient InstructionDelivery SchedulingVehicle LoadingRegulatory ComplianceDriver QualificationDurable Medical EquipmentOxygen TherapyCustomer Service

Questions & Answers

Common questions about this position

What is the hourly pay range for the Patient Service Technician position?

The anticipated hourly range is $16.44 - $26.69, though actual compensation may vary based on experience, skills, education, and location.

What benefits are offered to Owens & Minor teammates?

Benefits include medical, dental, and vision insurance available on the first working day, 401(k) eligibility after one year of service, employee stock purchase plan, and tuition reimbursement.

Is this a remote position, or what is the location requirement?

This information is not specified in the job description.

What are the key responsibilities or skills needed for this role?

Key duties include delivering and picking up equipment from homecare patients, setting up equipment and instructing patients, scheduling deliveries by geographic territory, complying with regulatory requirements, and completing paperwork.

What kind of company culture does Apria Healthcare have?

Apria Healthcare seeks empathetic, thoughtful, and compassionate people to improve the quality of life for patients at home, with customers and their patients at the heart of what they do.