Patient Care Technician - PCT at Fresenius Medical Care

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedicalIndustries

Requirements

Adheres to FMCNA Compliance Program, regulatory requirements, FMS policies, procedures, and training
Functions under direct supervision of a licensed nurse
Complies with corporation, state, and federal agency regulations
Supports Quality Enhancement Program (QEP) and CQI activities, including patient satisfaction and process improvement
Accountable for outstanding customer service to external and internal customers
Develops and maintains effective relationships through communication
Takes initiative to respond, resolve, and follow up on customer service issues timely
Ability to perform vascular access evaluation, cannulation, and report findings
Ability to administer Heparin as delegated or allowed by state law
Skilled in setup, operation, and programming of hemodialysis machines (e.g., UF goal, treatment time, Na modeling, UF modeling, safety alarms like NVL 160)
Capable of obtaining and recording vital signs, weights, and treatment parameters accurately
Ability to monitor patient response, evaluate intradialytic problems, and intervene as prescribed

Responsibilities

Supports FMCNA's mission, vision, core values, and customer service philosophy
Drives FMS culture through values and customer service standards
Assists in setup and operation of hemodialysis machines
Maintains a safe and clean working environment
Actively participates in process improvement activities to achieve FMC Quality Enhancement Goals
Assists in patient education on adequacy measures (OLC, AMP, UKM) and disease process/access
Welcomes patients, inquires about well-being, and reports complaints/observations to nurse supervisor
Evaluates vascular access for patency pre- and post-treatment and reports unusual findings
Obtains pre- and post-treatment vital signs and weights, reporting unusual findings
Performs vascular access cannulation and reports difficulties
Initiates dialysis treatment per prescribed orders (QB, QD)
Monitors patients during treatment, evaluates problems, and provides interventions as prescribed
Obtains vital signs prior to reinfusion and performs treatment discontinuation procedures
Evaluates patient prior to venous access termination (standing/sitting BP) and prior to discharge
Obtains hemostasis and applies dressings
Performs and records pre- and post-dialysis evaluations, weights, and vital signs
Calculates and enters patient-specific dialysis machine programming
Ensures safety alarms are enabled
Records accurate information on Hemodialysis Treatment Sheet and progress notes
Reports significant information or patient condition changes to nurse supervisor
Observes patient and conducts machine safety checks

Skills

hemodialysis

patient care

vascular access

dialysis machines

customer service

CQI

QEP

OLC

AMP

UKM

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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