Patient Care Coordinator at Specialty1 Partners

Overland Park, Kansas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, DentistryIndustries

Requirements

Familiarity with office machines (e.g., fax, printer, etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desire to help patients
Resourceful and able to ensure patients receive exceptional experience
Team player adaptable to new and challenging tasks
Enthusiastic, passionate, and collaborative problem-solver proactively striving for excellence

Responsibilities

Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Checking, sorting, and forwarding emails
Keeping updated records and files
Keeping front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
Making a positive and lasting first impression
Bridging the gap between customer obsession and clerical management
Dealing with complaints and giving accurate information
Making guests and visitors feel comfortable and valued
Facilitating/coordinating other office responsibilities as needed

Skills

Key technologies and capabilities for this role

Patient Records ManagementCustomer ServicePhone HandlingEmail ManagementFront Desk OperationsAdministrative Coordination

Questions & Answers

Common questions about this position

What is the schedule for this Patient Care Coordinator position?

The schedule is Monday, Tuesday, Wednesday, and Friday from 9:00am-5:15pm, and Thursday from 7:40am-5:15pm, with an opportunity for an earlier shift in the future.

What salary or compensation does this role offer?

This information is not specified in the job description.

What skills and qualifications are required for this position?

Required skills include familiarity with office machines (e.g., fax, printer), strong communication and people skills, good organizational and multi-tasking abilities, problem-solving skills, customer service orientation, and a high school diploma.

What is the company culture like at Cornerstone Endodontics Kansas?

The team values employees from all backgrounds, fosters respect and success opportunities, promotes continuous learning, and emphasizes collaboration among roles like Dental Assistants, Sterilization Technicians, Office Managers, and Patient Care Coordinators to improve patient care.

What makes a strong candidate for this Patient Care Coordinator role?

A strong candidate is a resourceful team player who is adaptable, enthusiastic, passionate, collaborative, and proactively strives for excellence, with a desire to help patients and bridge customer obsession with clerical management.

Specialty1 Partners

Supports dental specialty practices' operations

About Specialty1 Partners

Specialty1 Partners supports dental specialty practices such as endodontists, oral surgeons, and periodontists by providing essential back-office management services. Their approach allows dental professionals to maintain their clinical independence while reducing the burden of administrative tasks. By forming partnerships with these practices, Specialty1 Partners offers resources and expertise that help streamline operations and improve patient care. This company stands out from competitors by being doctor-founded and doctor-led, ensuring that their services are specifically designed to meet the needs of dental specialists. The goal of Specialty1 Partners is to enable dental practices to grow and enhance their operational efficiency without compromising their focus on patient care.

Novato, CaliforniaHeadquarters

2019Year Founded

$115MTotal Funding

DEBTCompany Stage

HealthcareIndustries

11-50Employees

Risks

Increased competition from rapidly expanding Endo1 Partners threatens market share.

Consolidation in the dental market reduces independent practices for potential partnerships.

Endo1 Partners' rapid growth may attract more practices, challenging Specialty1's partnerships.

Differentiation

Specialty1 Partners offers comprehensive support while maintaining clinical autonomy for dentists.

The company is doctor-founded and doctor-led, ensuring tailored services for dental specialists.

Focuses on dental specialties like endodontists, oral surgeons, and periodontists for niche expertise.

Upsides

Increasing demand for dental specialty services due to aging population needs.

Rise of teledentistry enhances patient engagement and operational efficiency for dental practices.

AI integration in diagnostics improves accuracy and speed, enhancing patient outcomes.

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