Partnerships Operations Manager at Ethos Life

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurtech, InsuranceIndustries

Requirements

5+ years in operations, debt management or debt recovery operations
2+ years of experience managing a team and operations
Extensive knowledge of debt management trends and new technology
Sharp focus on execution and an owner mentality with a track record of delivering success in a timely manner
Strong intellectual curiosity and drive to solve problems
Excellent time management and prioritization necessary to balance all responsibilities
Can adapt to changes quickly
Adaptable to change and ability to change tasks quickly while maintaining attention to detail

Responsibilities

Lead and manage day-to-day debt management team operations
Develop and execute effective agent debt management procedures, policies, and standards
Gather, document, prioritize, and communicate relevant enhancements and fixes to our debt management practice, including working with Engineering, Marketing, and Analytics
Partner with the Head of Partner Operations to develop relevant goals and objectives then work with the team to meet them on a consistent basis
Monitor relevant debt management metrics and prepare reports
Act as liaison between Accounting, Risk Ops, Sales and other cross-functional partners
Gather, document, and communicate relevant product, marketing, and business updates to the debt management team
Recruit, hire, mentor, and develop partnership operations associates
Create and nurture a work environment and team culture where agents can excel
Stay informed on the latest industry best practices, strategies, and methods

Skills

Operations Management

Partnerships

Debt Management

Strategic Planning

Roadmap Development

Process Improvement

Reporting

Metrics

Team Leadership

Scalable Solutions

Ethos Life

Online life insurance with no medical exams

About Ethos Life

Ethos Life provides life insurance solutions through a fully online platform, making it easier for individuals and families to obtain coverage without the need for medical exams. The application process is streamlined, allowing potential clients to receive instant quotes and often get approved within minutes by answering specific health and lifestyle questions. This approach contrasts with traditional life insurance methods, which can be lengthy and cumbersome. Ethos Life sells term and whole life insurance policies through partner carriers and earns commissions on these sales. Additionally, the company offers complimentary estate planning tools, such as free wills, to enhance the customer experience and set itself apart from competitors. The goal of Ethos Life is to provide straightforward and affordable life insurance options while simplifying the overall process for its customers.

Austin, TexasHeadquarters

2016Year Founded

$395.4MTotal Funding

SERIES_DCompany Stage

Financial ServicesIndustries

501-1,000Employees

Risks

Departure of key executives like CFO Anan Kashyap may affect financial strategy.

Class action lawsuit under Illinois genetic privacy law could harm Ethos's reputation.

Recent layoffs may indicate financial strain, affecting employee morale and performance.

Differentiation

Ethos Life offers a fully online life insurance application process, eliminating medical exams.

The company provides complimentary estate planning tools, enhancing customer value and experience.

Ethos partners with major insurers like Legal & General America to ensure policy reliability.

Upsides

Growing demand for no-exam life insurance policies boosts Ethos's market potential.

Increased consumer interest in digital insurance solutions aligns with Ethos's tech-driven model.

Partnerships with companies like Ameritas expand Ethos's product offerings and market reach.

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