Part Time Floor Leader - Florida Mall at Lush Cosmetics

Orlando, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Product knowledge and passion for Lush products to make informed recommendations
Ability to utilize StoreForce dashboard for coaching and sales adjustments
Skills in cash handling, including transactions, register management, reconciling drawers, deposits, and bank runs
Capability to open and close the store securely
Strong leadership and team inspiration skills to drive sales goals
Knowledge of Lush brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging)
Commitment to diversity, equity, inclusion, and belonging (DEIB)
Punctuality and attendance reliability
Availability for part-time schedule (20-29 hours weekly)

Responsibilities

Drive sales using StoreForce dashboard: coach sales team, adjust shop floor, own results, grow segment contributions, celebrate achievements
Deliver world-class customer experience: lead by example, conduct product demonstrations, observe consultations, collaborate, exceed sales goals
Build the brand: educate customers on Lush values, engage community, host store parties, drive traffic
Increase product knowledge through learning and provide informed recommendations
Train and coach Sales Ambassadors and peers on sales techniques and product knowledge; lead by example, own development, seek feedback
Promote DEIB: encourage open communication, listen to perspectives, foster belonging through teamwork and recognition
Manage cash handling: transactions, opening/closing register, reconcile drawers, prepare deposits, secure store, take deposits to bank as required
Ensure attendance, punctuality, monitor breaks, review communications and task lists for team preparedness
Maintain clean, organized, visually appealing store through visuals and merchandising

Skills

Retail Sales

Customer Service

Team Leadership

Sales Coaching

StoreForce

Product Demonstrations

Sales Analysis

Store Operations

Training

Customer Experience

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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