Pan-EMEA Channel Account Manager at Zoom

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Communications, AIIndustries

Requirements

Bachelor's degree in Business Administration, Sales, Marketing, or a related field
10 years of experience in sales leadership with a proven track record of exceeding targets and driving business growth
Understanding of contact center/UCaaS technologies, industry trends, and customer needs
Ability to build and maintain strategic relationships with multi-regional Systems Integrators and key partners
Strong communication, negotiation, and presentation skills
Mindset with the ability to translate data into actionable insights
Results-oriented approach with a passion for achieving measurable outcomes

Responsibilities

Developing and executing strategic go-to-market plans to drive revenue growth, increase market share, and achieve sales targets
Monitoring sales metrics, analyzing performance data, and implementing corrective actions to ensure continuous improvement
Preparing regular sales forecasts, progress reports, and presentations for executive leadership
Cultivating and maintaining solid relationships with Channel Partners, Global/Regional Integrators, and key stakeholders
Working across the EMEA region, leveraging your network to establish new business opportunities
Coordinating and motivating cross-functional teams to align sales efforts with organizational objectives
Demonstrating deep knowledge of the full Zoom platform with a specific focus on Contact Center and UCaaS solutions
Articulating compelling value propositions and addressing customer pain points effectively
Staying informed of industry trends, competitor landscapes, and customer insights
Collaborating with marketing, product management, and other internal teams
Contributing to developing compelling sales collateral and driving product innovation and ensuring alignment across all business functions to maximize market impact

Skills

Key technologies and capabilities for this role

Go-to-Market StrategySales ForecastingPartner Relationship ManagementBusiness PlanningSales Metrics AnalysisCross-Functional CoordinationUCaaSContact CenterZoom PlatformValue Proposition Articulation

Questions & Answers

Common questions about this position

What experience level is required for the Pan-EMEA Channel Account Manager role?

The role requires 10 years of experience in sales leadership with a proven track record of exceeding targets and driving business growth.

What is the work arrangement for this position?

The role follows Zoom's structured hybrid approach centered around offices and remote work environments, though the specific work style for this role is not indicated.

What education is preferred for this role?

Candidates should have studied Business Administration, Sales, Marketing, or a related field.

What is the team culture like at Zoom for this role?

The Zoom sales team drives success through strategic partnerships and a customer-centric approach, expanding global presence and enhancing virtual collaboration for businesses.

What makes a strong candidate for this Channel Account Manager position?

Strong candidates excel in building strategic relationships with multi-regional Systems Integrators, demonstrate communication, negotiation, and presentation skills, possess a data-driven mindset, and have a results-oriented approach with deep knowledge of Contact Center and UCaaS solutions.

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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