Package Handler at Intercom

Drummondville, Quebec, Canada

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Logistics, DeliveryIndustries

Requirements

Minimum availability of 3 days per week (2 weekdays and 1 weekend day)
Ability to lift packages weighing 40-70 lbs
Comfortable working mostly standing up or walking
Able to arrive at the delivery center very early in the morning on time for shifts
Interested in overtime and comfortable with flexible hours (part-time, 20 hours per week, overnight or day shifts)
No prior experience required

Responsibilities

Unload packages
Sort packages
Scan packages
Label packages
Place packages in the designated area for the delivery team

Skills

Key technologies and capabilities for this role

package sortingscanninglabelingliftingwarehouse operationsteamwork

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position requiring a minimum of 3 days per week (2 weekdays and 1 weekend day), approximately 20 hours per week.

What are the shift times for package handlers?

Shifts run overnight and days, to be confirmed, with the need to arrive very early in the morning; flexible hours and overtime opportunities are available.

What skills or experience are required for this role?

No prior experience is required, as all training is provided; candidates need to be able to handle packages weighing up to 40-70 lbs while standing or walking.

What is the company culture like at Intelcom?

The culture emphasizes customer-focus, teamwork, diligence, and innovation, with a safe and inclusive work environment that values open communication and team over individual.

Are there career growth opportunities as a package handler?

Yes, there are advancement possibilities and many package handlers have grown within the company, with training provided to build a career in logistics.

Intercom

Customer communication platform for businesses

About Intercom

Intercom provides a customer communication platform that enables businesses to connect with their customers through personalized messaging and automation. The platform includes tools for live chat, email marketing, and customer support, allowing companies to manage interactions in one place. Intercom operates on a subscription model, offering various pricing tiers based on the features and scale needed by clients, which range from small startups to large enterprises across different industries. What sets Intercom apart from its competitors is its integration of multiple communication tools and analytics features, which help businesses assess the effectiveness of their customer engagement strategies. The main goal of Intercom is to enhance customer experience by facilitating better communication between businesses and their customers.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$234.2MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.

We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.

We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.

The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.

Risks

Emerging startups offer similar solutions at lower prices, threatening market share.

Major tech companies' AI advancements may outpace Intercom's offerings.

Stricter data privacy regulations could increase compliance costs for Intercom.

Differentiation

Intercom integrates live chat, email marketing, and support into a single platform.

The platform supports over 600 million monthly active end users globally.

Intercom's analytics tools help businesses measure communication strategy effectiveness.

Upsides

Demand for AI-driven support solutions enhances Intercom's offerings.

Omnichannel communication trends align with Intercom's integrated messaging solutions.

E-commerce expansion drives demand for robust customer support systems like Intercom.

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