Regular, predictable, full attendance is an essential function of this job
Responsibilities
Stocks, rotates, and stores general merchandise and/or food
Ensures that all merchandise is fully stocked
Maintains display signage for all products; creates labels and/or applies merchandise sales tags to items
Ensures all product labels and price tags are clear and visible
Handles damaged goods and spoiled products in accordance with company policies and procedures
Ensures the club is neat, clean, and organized; performs general housekeeping duties, including removing trash and cardboard from the club
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Carry out job functions and responsibilities as assigned; support the application of club policies, procedures, and compliance
Acts with honesty and integrity; leads with the member in mind to address concerns and escalate as appropriate
Ensures a safe and positive environment for members and team members
Embraces inclusion and diversity; works collaboratively and respectfully
Works as a team to achieve goals; moves with speed and agility
Innovates and adapts
Maintains a friendly and positive attitude
Delivers service excellence; resolves and deescalates member concerns
Commits to GOLD Member Standards (Greet, Anticipate, Appreciate) and club standards (Fast, Friendly, Full, Fresh, Clean; Grand opening look daily)
Ensures all items are stocked and promotional plans executed; maintains visible accurate signage; keeps club clean and organized inside and out
Understands how to access and read production and/or financial performance reporting for the department; sees the connection between execution and business impact