Regular, predictable, full attendance is an essential function of this job
Responsibilities
Stocks, rotates, and stores general merchandise and/or food
Ensures that all merchandise is clearly labeled and fully stocked
Maintains the neat and clean environment of the club by removing all trash and debris from the store
Maintains display signage for all products; creates labels and/or applies merchandise sales tags to items; ensures all product labels and price tags are clear and visible
Handles damaged goods and spoiled products in accordance with company policies and procedures
Performs general housekeeping duties, including removing trash and cardboard from the club
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Carry out job functions and responsibilities as assigned; support the application of club policies, procedures, and compliance
Acts with honesty and integrity; leads with the member in mind to address concerns and escalate as appropriate
Ensures a safe and positive environment for members and team members
Embraces inclusion and diversity; works collaboratively and respectfully
Works as a team to achieve goals; moves with speed and agility
Maintains a friendly and positive attitude
Delivers service excellence; resolves and deescalates member concerns
Commits to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean)
Delivers GOLD club standards daily (Grand opening look; all items stocked and promotional plans executed; visible accurate signage; clean and organized inside and out)
Understands how to access and read production and/or financial performance reporting for the department; sees the connection between consistent execution and business impact