Order Fulfillment Specialist at BJ's Wholesale Club

Parkland, Florida, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
Familiarity with digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Acts with honesty, integrity, and member-focused mindset
Ensures safe and positive environment
Embraces inclusion, diversity, collaboration, and respect
Works as a team to achieve goals with speed, agility, innovation, and adaptability
Maintains friendly and positive attitude
Delivers service excellence, resolves member concerns, and adheres to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly Full, Fresh, Clean)
Understands production and/or financial performance reporting for the department
Maintains clean and organized OMNI Space, including bin storage and safety standards

Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilize handheld scanner (RF) device to pick orders from the sales floor and verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment, including expired or short-dated items on pick list
Communicate with club team when merchandise needs replenishment
Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
Ensure all orders are picked in a timely manner to meet productivity requirements and key performance indicators
Support flawless execution and accountability
Address member concerns and escalate as appropriate
Deliver GOLD club standards daily, including Grand Opening Look
Maintain clean and organized environment in OMNI Space per gold and safety standards
Carry out job functions as assigned