Full open availability required (30 hours per week)
Ability to perform general warehouse activities, including pulling merchandise from a pick list, moving merchandise, using handheld scanner to verify counts and update locations, and operating equipment
Ability to work within digital initiatives: BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Acts with honesty, integrity, and member focus; escalates concerns appropriately
Ensures safe and positive environment; embraces inclusion, diversity, collaboration, and respect
Works as a team with speed, agility, innovation, and adaptability
Maintains friendly and positive attitude
Delivers service excellence, resolves/deescalates member concerns, and commits to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean)
Understands production/financial performance reporting and its business impact
Maintains clean, organized OMNI Space per GOLD club standards (e.g., bin storage, regular cleaning for safety)
Responsibilities
Process member purchases quickly, courteously, and friendly by pulling merchandise from a pick list
Utilize handheld scanner (RF) device to pick orders from sales floor
Use handheld scanner (RF) to verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory
Carry out job functions as assigned and support flawless execution
Maintain clean and organized environment in OMNI Space, including bin storage and safety standards
Work as a team to deliver GOLD club standards daily, including Grand Opening Look
Lead with member in mind, address concerns, and ensure positive experiences