Care Management Specialist
CVS HealthFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
The position offers a competitive salary plus benefits.
This is an in-store position located in Gloucester, requiring on-site work.
Candidates must be a fully qualified optometrist registered with the GOC, a registered performer with your NHS area team or health board, MECs or WECs accredited (or willing to gain within 12 months), and on track to meet CPD statutory points.
The culture prioritizes customer health and wellbeing, high-quality patient care, team support through training and coaching, and professional development with funded CPD and accreditations.
Strong candidates are dedicated, skilled optometrists eager to deliver memorable customer experiences, passionate about developing new services, and committed to team relationships and excellence in healthcare.
Automates customer service with AI chatbots
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.