Regional Perishable Operations Manager
BJ's Wholesale ClubSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payments, Financial ServicesIndustries
Requirements
- 6+ years of experience in a relevant field, with a strong preference for backgrounds in fast-growing fintech, startup environments, or top-tier consulting
- Excellent verbal and written communication skills in both English
- Problem solver - Uses data to identify root causes, inform decisions, and measure the success of initiatives
- Process driven - Enjoys following and creating procedures to ensure an efficient and well-documented process
- Team player - Enjoys working independently as much as working with a team
- Master prioritiser - Uses sound judgment to assess tasks and decide completion order
- People person - Builds relationships with internal and external stakeholders easily
- Strong role-related expertise, sharp thinking, motivated by mission, moves fast with good judgment, digs deep with curiosity, makes decisions from first principles, humble, collaborative, turns ideas into products, gets stuff done end-to-end, uses AI to work smarter
Responsibilities
- Lead strategic initiatives to enhance customer experience, including product launches and client go-live processes
- Collaborate with cross-functional internal teams such as Product, Engineering, Compliance, and Commercial to ensure seamless delivery and stakeholder alignment
- Manage and optimise critical daily compliance operations, including transaction monitoring, KYC, and name screening
- Work with Compliance to translate emerging regulatory and compliance requirements into operational processes and requirements
- Collaborate with Product to drive operational efficiencies through internal product improvements
- Monitor regional payment and treasury operations, including the safeguarding of customer funds
- Define and report on key performance indicators (KPIs) to improve customer experience and drive efficiency
- Oversee the work of the Operations team in the Middle East to ensure seamless customer experience
- Optimise current operations processes and implement new ones to provide excellent customer experience while ensuring compliance
Skills
Operations Management
Team Leadership
Customer Experience
Payments Processing
Financial Services
Stakeholder Management
Process Optimization
AI Tools
Airwallex
Cross-border payment solutions for businesses
About Airwallex
Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.
Eastern District, Hong KongHeadquarters
2015Year Founded
$877.4MTotal Funding
SERIES_ECompany Stage
FintechIndustries
1,001-5,000Employees
