Operations Coordinator at US Foods

St. Louis, Missouri, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Foodservice, Distribution, LogisticsIndustries

Requirements

High school diploma or GED/equivalent required
Minimum of three years of clerical experience required
Excellent communication both verbally and in writing
Excellent telephone and customer service ability
Strong math, analytical, and organizational skills with high attention to detail
Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook
Problem solving and critical thinking abilities to solve problems of an intermediate scope
Ability to perform cross-functional activities and work on a varying schedule
Strong teamwork skills with the ability to support others in the department and division

Responsibilities

Prepare and process routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures. Solve and/or escalate problems as they arise
Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests
Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues
Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.). Support efforts to improve metrics and actively track against them
Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review
Support in training and developing junior clerical teammates
Monitor inventory level of office supplies and initiate purchase orders
Other duties as assigned by manager (including routing duties)

Skills

Key technologies and capabilities for this role

warehouse operationstransportation operationsdata entryreport preparationcustomer communicationproblem resolutioncompliance verificationMicrosoft OfficeWorkday

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits start Day One and include medical, dental, vision, 401k, life insurance, strong safety culture, and excellent local leadership, among others.

Is this a remote position, or where is it located?

The position is located in St. Louis, MO, with work taking place at a desk in an office environment, occasionally requiring work in warehouse areas including cooler and freezer sections.

What are the working hours for this role?

The current schedule is Sunday through Thursday, starting at 7pm until finish.

What skills or experience are required for the Operations Coordinator role?

The role requires related experience in office activities, ability to prepare and process forms/reports/documents following standard procedures, communicate with customers, verify data for compliance, track operations metrics, and create spreadsheets/databases.

What is the work environment like at US Foods?

The work environment features a strong safety culture, excellent local leadership, and involves desk work in an office with occasional time in warehouse cooler and freezer areas as low as -5 degrees.

US Foods

Food distribution for restaurants and healthcare

About US Foods

US Foods is a leading food distributor in America, providing a wide range of food products and services to restaurants, healthcare facilities, and other food service operators. The company offers over 350,000 products, including fresh produce and culinary equipment, and operates by purchasing food in bulk and selling it to clients while also offering services like culinary expertise and business consulting. With a strong logistics network that ensures timely deliveries, US Foods also supports clients with solutions like the "Make It Now" platform during challenging times. Additionally, the company is committed to social responsibility, having donated over $32 million in food and supplies for hunger relief during the COVID-19 pandemic.

Rosemont, IllinoisHeadquarters

1853Year Founded

$340.5KTotal Funding

IPOCompany Stage

Food & Agriculture, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

Paid Time Off

Short-term and Long-term Disability

Employee Stock Purchase Plan

Life Insurance

Flexible Work Hours

Risks

Potential E. coli contamination from Taylor Farms onions could harm US Foods' reputation.

$500 million senior notes issuance increases financial risk if debt obligations aren't met.

Expansion in Buda involves significant capital investment, risking financial strain.

Differentiation

US Foods offers over 350,000 diverse products to meet varied customer needs.

The 'Make It Now' platform aids clients in recovery and reopening efforts.

US Foods provides value-added services like culinary expertise and business consulting.

Upsides

Expansion in Buda, Texas, will create 165 new jobs by December 2026.

Flexible scheduling and seven-day delivery model enhance customer service.

Advancements in cold chain logistics improve perishable food distribution efficiency.

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