Operations Associate, West Chester, PA #89 at Gopuff

West Chester, Pennsylvania, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, Logistics, DeliveryIndustries

Requirements

High School Diploma or GED Equivalent
Experience working in a restaurant or retail environment (preferred, not required)
The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
General working knowledge of basic web-based software applications (e.g. Google G-Suite)
Stand and walk for the duration of an assigned shift
Lift up to 49 pounds
Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

Responsibilities

Pick and pack items for dispatch to customers
Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
Manage inventory and re-shelving of canceled orders
Clean and organize sales floor and overall facility
Manage waste and spoilage through strict compliance with FIFO practice
Contact customer for substituted or out-of-stock items
Handle, scan and move product in a safe and well-organized manner
Stand, push, pull, squat, bend, reach and walk during shifts
Use carts, pallet jacks, dollies and other equipment to move product
Handle products that may contain tobacco, nicotine, and/or alcohol
Work in freezer locations periodically throughout shifts
Capability to walk several flights of steps periodically throughout the day
Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
Ensure accuracy of all food and beverage packaged for delivery
Follow health, safety and sanitation guidelines for all products
Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
Prepare, package and stage/handoff orders

Skills

Key technologies and capabilities for this role

pickingpackinginventory managementreceivingFIFOpallet jacksorder fulfillmentsanitationfood preparationcustomer contact

Questions & Answers

Common questions about this position

What benefits does Gopuff offer to Operations Associates?

Full-time employees receive Medical/Dental/Vision Insurance, 401(k) Retirement Savings Plan, Vacation and Sick Time, EAP through AllOne Health, 25% employee discount & FAM Membership, plus perks like $500 sign on bonus, referral bonus, and shift differential pay.

Is this Operations Associate position remote or on-site?

This is an on-site role in West Chester, PA, involving physical tasks like standing, walking, lifting, and working in the facility, kitchen, and freezer locations.

What are the key qualifications for the Operations Associate role?

Candidates need a High School Diploma or GED Equivalent, the ability to stand and walk for the duration of a shift, lift up to 49 pounds, work a fluid schedule including peak shifts, and general knowledge of basic web-based software like Google G-Suite. Restaurant or retail experience is preferred but not required.

What kind of team and culture is Gopuff building?

Gopuff is assembling a team of thinkers, dreamers, and risk takers who have drive, perseverance, positivity, and enthusiasm to reshape the world of retail, with a fun element for those who like snacks.

What makes a strong candidate for the Operations Associate position?

Strong candidates demonstrate drive, perseverance, positivity, and enthusiasm, along with physical capability for demanding tasks and flexibility for all shifts including nights, weekends, and holidays.

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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