Operations Associate at Gopuff

Newcastle upon Tyne, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, LogisticsIndustries

Requirements

Must be 18 years or older
Experience working in a restaurant, retail or warehouse environment (preferred, not required)
Work with a fluid schedule and available during peak hours of 5pm - 2am
General working knowledge of basic web-based software applications (e.g. Google G-Suite)
Lift up to 20lbs repetitively
Availability over the full Christmas and New Year period
Coverage on Christmas Day
Coverage on Boxing Day
Coverage on New Year’s Eve
Coverage on New Year’s Day
Weekend availability required
Evening availability required

Responsibilities

Pick and pack items for dispatch to customers
Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
Inventory management and re-shelving of canceled orders
Clean and organize warehouse
Manage waste and spoilage through strict compliance with FIFO practice
Contact customer for substituted or out-of-stock items

Skills

Key technologies and capabilities for this role

warehouse operationspickingpackinginventory managementreceivingFIFOGoogle G-Suite

Questions & Answers

Common questions about this position

What benefits are offered for this Operations Associate role?

Benefits include holiday pay, weekly pay cycle, career growth opportunities, and performance appraisals.

Is this a remote position or does it require on-site work?

This is an on-site warehouse role involving picking, packing, receiving product, and working with delivery riders.

What skills or experience are required for the Operations Associate position?

Candidates must be 18 years or older, able to work a fluid schedule with peak hours from 5pm-2am including holidays and weekends, and have general knowledge of basic web-based software like Google G-Suite. Experience in restaurant, retail, or warehouse environments is preferred but not required.

What is the work schedule like for this role?

Availability is required over Christmas and New Year period, including Christmas Day, Boxing Day, New Year’s Eve, New Year’s Day, plus weekends and evenings with peak hours from 5pm-2am.

What makes a strong candidate for this Operations Associate job?

Strong candidates demonstrate drive, perseverance, positivity, enthusiasm for challenges, and are available for peak evening hours including holidays and weekends.

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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