Operations Associate at Gopuff

London, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, LogisticsIndustries

Requirements

Must be 18 years or older
Experience working in a restaurant, retail or warehouse environment (preferred, not required)
Work with a fluid schedule and available during peak hours of 5pm - 2am
General working knowledge of basic web-based software applications (e.g. Google G-Suite)
Lift up to 20lbs repetitively

Responsibilities

Pick and pack items for dispatch to customers
Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
Inventory management and re-shelving of canceled orders
Clean and organize warehouse
Manage waste and spoilage through strict compliance with FIFO practice
Contact customer for substituted or out-of-stock items

Skills

Key technologies and capabilities for this role

PickingPackingInventory ManagementFIFOGoogle G-SuiteReceivingWarehouse OrganizationOrder Fulfillment

Questions & Answers

Common questions about this position

What benefits are offered to Operations Associates?

Benefits include holiday pay, weekly pay cycle, career growth opportunities, and performance appraisal.

Is this a remote position or does it require on-site work?

This is an on-site warehouse role involving picking, packing, receiving product, and working with delivery riders.

What skills or experience are required for this role?

Candidates must be 18 years or older, available during peak hours of 5pm-2am with a fluid schedule, and have general working knowledge of basic web-based software like Google G-Suite. Experience in restaurant, retail, or warehouse environments is preferred but not required.

What is the company culture like at Gopuff?

Gopuff seeks thinkers, dreamers, and risk takers with drive, perseverance, positivity, and enthusiasm to reshape retail, and they value a team-oriented environment focused on delivering essentials quickly.

What makes a strong candidate for the Operations Associate position?

Strong candidates demonstrate drive, perseverance, positivity, enthusiasm, flexibility with a fluid schedule including peak hours of 5pm-2am, and the ability to lift up to 20lbs repetitively.

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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