Operations Analyst-Aviation Division at American Family Insurance Group

New Jersey, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, AviationIndustries

Requirements

Bachelor’s degree required; STEM or analytical background preferred
1-4 years of full-time professional experience
Exposure to insurance, operations, or data analysis preferred
Strong organization and problem-solving skills
Detail oriented with commitment to data integrity
Excellent communication skills
Ability to manage multiple priorities and work independently
Experience with Python, RStudio, or other coding tools is a plus
Strong Excel and data visualization skills (e.g. Power BI, Tableau) preferred

Responsibilities

Maintain and enhance third party platform as a product owner; act as a product liaison, build product as needed, and troubleshoot technical issues and manage pool mailbox
Ensure data accuracy and consistency across systems and reports
Support compliance-related products, including state filings, document management, and audit requests
Identify opportunities to streamline workflows, improve automation, and reduce operational risk or manual touchpoints
Collaborate with cross-functional teams to support product, compliance, and system integration
Assist with developing and maintaining Standard Operating procedures for recurring processes
Participate in ad-hoc analysis, reporting, and special products assigned

Skills

Key technologies and capabilities for this role

Data AccuracyComplianceWorkflow AutomationProduct OwnerPlatform ManagementTroubleshootingDocument ManagementAudit SupportSOP DevelopmentCross-Functional CollaborationSystems IntegrationState Filings

Questions & Answers

Common questions about this position

What is the salary range for the Operations Analyst position?

The salary range is $64,000.00 - $80,000.00.

What benefits are offered for this role?

The company offers a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, and PTO.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and qualifications are required for this role?

A Bachelor’s degree is required, preferably in STEM or analytical fields, along with strong organization, problem-solving, detail-oriented data integrity, excellent communication, and ability to manage multiple priorities independently. Preferred skills include 1-4 years of experience in insurance, operations, or data analysis, Python, RStudio, strong Excel, and data visualization tools like Power BI or Tableau.

What is the company culture like at Great American Insurance Group?

The company combines a 'small company' culture where ideas are heard with 'big company' expertise, values diverse backgrounds for business results, and aims to create an inclusive workplace where employees feel empowered to perform at their best.