Onsite POS Installer at Shift5

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, CommerceIndustries

Requirements

Good driving record
A minimum of 1 year experience installing POS systems
Willingness to travel on short notice
Able to work well with hand tools
Able to lift and carry up to 50 pounds
Experience running in wall and exposed cabling
Technician background dealing with network/computer troubleshooting or installation
High school diploma or equivalent
Demonstrated proficiency in software, such as Microsoft Office Suite, and Google Docs
Friendly, enthusiastic and outgoing demeanor
Ability to learn and retain new information and concepts quickly
Ability to follow directions and strong follow up
Proven good judgment and proactive decision-making skills
Ability to adapt to change
Must have reliable transportation

Responsibilities

Installation, Configuration, and Training on any one of our several different software packages
Site Surveys/ Network Troubleshooting
Repair/replacement of network cabling
Hardware/Software Troubleshooting
Able to test hardware, software, and credit card processing with no or minimal remote support
Post-installation, provide documentation and photos of work performed at each location
Willingness to work flexible hours including on call, early mornings, late nights, and weekends, as required
Practice safe driving habits
Ability to communicate effectively on the phone, emails, and work orders
Tracking of expenses and submitting monthly expense reports
Provide installation and feedback on new software/hardware while in beta testing
Inventory management of equipment and requisition
Participate in recurring training of Shift4 product suite
Appointments that take place outside of your local area may require you to be away for several weeks at a time
Complete full integration of Point-of-Sale systems and peripherals at merchant locations
Coordinate with merchants and field technicians to ensure all requirements are met before, during and after installation
Promote the highest level of service and professionalism
Train clients on POS ecosystems once installed
Acquire an in depth understanding of the entire merchant processing industry

Skills

Key technologies and capabilities for this role

POS InstallationPOS ConfigurationNetwork TroubleshootingNetwork CablingHardware TroubleshootingSoftware TroubleshootingCredit Card ProcessingSite SurveysClient Training

Questions & Answers

Common questions about this position

What is the salary or compensation for the Onsite POS Installer role?

This information is not specified in the job description.

Is this position remote or onsite, and what are the location requirements?

The role is primarily onsite with installations within a local range of 200 miles, some administrative tasks at the office or home, and potential national travel as needed, which may require being away for several weeks.

What skills and experience are required for this position?

Required qualifications include a minimum of 1 year experience installing POS systems, technician background in network/computer troubleshooting or installation, experience running cabling, ability to work with hand tools and lift 50 pounds, plus proficiency in Microsoft Office Suite and Google Docs.

What travel or schedule flexibility is expected in this role?

The position requires willingness to travel on short notice, work flexible hours including on-call, early mornings, late nights, and weekends, and may involve being away for several weeks for out-of-area appointments.

What makes a strong candidate for the Onsite POS Installer position?

Strong candidates have at least 1 year of POS installation experience, a technician background in networking and troubleshooting, physical ability to lift 50 pounds and work with tools, a good driving record, reliable transportation, and soft skills like quick learning, effective communication, and adaptability.

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters

2019Year Founded

$104.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, CybersecurityIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.

Rapid evolution of cyber threats may outpace Shift5's technological capabilities.

Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.

The company provides real-time, data-driven insights for defense and transportation sectors.

Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.

Increased interest in predictive maintenance technologies to reduce costs and improve reliability.

U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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