Onboarding Operations Specialist - APAC

New Zealand

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HR Technology, Global Employment, FintechIndustries

Requirements

Candidates should possess extensive operations experience, particularly in people operations with knowledge of employment and legal contracting. Proficiency in handling employment contracts and other legally binding documents is essential. The role requires adaptability in fast-paced, cross-functional settings, a team-oriented mindset with a strong sense of ownership, and exceptional written and spoken English communication skills. Familiarity with collaboration tools like Notion, Slack, Zendesk, and Google Workspace is expected, along with skills in knowledge and content management. The ability to work independently and collaboratively in a remote, international team, with flexibility for global needs, is also required.

Responsibilities

The Onboarding Operations Specialist will manage the entire employee onboarding lifecycle, ensuring compliance and a seamless documentation process, including verification and preparation of employment packages. This role involves end-to-end ownership of the onboarding experience, addressing employee queries, and collaborating with Mobility, Benefits, Lifecycle, and Payroll teams. Responsibilities also include continuously improving the onboarding experience, managing and maintaining employee data for accuracy, security, and compliance, and updating knowledge and content resources.

Skills

Operations

People Operations

Employment Contracts

Legal Contracting

Cross-functional Collaboration

Adaptability

Teamwork

Ownership

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$482.5MTotal Funding

SERIES_CCompany Stage

Consulting, CybersecurityIndustries

5,001-10,000Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

Paid Parental Leave

Mental Health Support

Stock Options

Professional Development Budget

Home Office Stipend

Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.

Competitors like Deel show rapid growth, indicating a highly competitive market.

Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.

Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.

Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.

Remote's entry into Japan expands its reach in high-demand international employment markets.

The global payroll solutions market is projected to reach $10.5 billion by 2030.

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