Omni Experience Ambassador at BJ's Wholesale Club

Mt Juliet, Tennessee, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Carry out job functions and responsibilities as assigned
Support application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, address and escalate concerns
Ensure a safe and positive environment for members and team
Embrace inclusion and diversity, work collaboratively with respect
Work as a team to achieve goals, move with speed and agility
Innovate and adapt quickly
Maintain a friendly and positive attitude
Deliver service excellence, resolve and deescalate member concerns
Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean
Understand how to access and read production and/or financial performance reporting for the department
See connection between consistent execution and business impact

Responsibilities

Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilize handheld scanner device (RF) to pick orders from the sales floor
Use handheld scanner device (RF) to verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment
Work within all digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Maintain a clean and organized environment inside the OMNI Space
Organize member orders in bin storage based on gold standards
Regularly clean and maintain storage bins based on safety standards
Deliver GOLD club standards daily, including Grand Opening Look (GOL)

Skills

Key technologies and capabilities for this role

warehouse operationsmerchandise pullinghandheld scannerBOPICCurbsideExpress PayShip from Cluborder pickinginventory management

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include weekly pay, free BJ’s memberships, generous paid time off, flexible health benefits, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this a full-time or part-time position?

This is a part-time position.

What skills or tasks are required for the Omni Experience Ambassador role?

Responsibilities include performing general warehouse activities like pulling merchandise from a pick list, moving merchandise, using handheld scanners, operating equipment, and working with digital initiatives such as BOPIC, Curbside, Express Pay, and Ship from Club.

What is the company culture like at BJ’s Wholesale Club?

The culture emphasizes teamwork, purpose, accountability, honesty, integrity, inclusion, diversity, collaboration, speed, agility, innovation, and maintaining a friendly positive attitude while delivering service excellence to members.

Is remote work or location specified for this role?

This information is not specified in the job description.