Office Specialist (Garlington Health Center) at Circadia Health

United States

Circadia Health Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental HealthIndustries

Requirements

  • Two years of work experience in an office setting, facilities, insurance, and/or healthcare experience providing customer service is preferred or a demonstrated ability to fulfill the requirements of the position
  • Proficient verbal and written communication skills
  • Type 50 words per minute
  • Familiarity with basic office equipment (i.e., fax machines, printers, copiers)
  • Knowledge of Microsoft Office Suite (e.g., Word & Excel)
  • CPR Certification (training provided post-hire)

Responsibilities

  • Create and maintain a welcoming environment for clients and guests; assist clients with paperwork
  • Provide general office support with a variety of clerical activities and related tasks including, but not limited to, answering and directing incoming calls, mail distribution, requisition of supplies, managing fax transmissions and other clerical duties
  • Enter “soft” enrollments except for certain program exemptions
  • In collaboration with program leadership, assure clinicians are submitting Service Logs, enrollments and terminations in a timely manner
  • Verify insurance coverage of clients, copy insurance cards, collect co-payments and issue receipts
  • Schedule client appointments and provide reminder calls to clients. Obtain information from the Central Intake database on first time clients
  • Manage the waiting room, including assessing need for Clinical Triage
  • Assemble clinical and administrative materials and maintain work area to support workflow needs
  • Run reports for Program Managers and assist with EHR management reports
  • Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for clients and staff
  • Demonstrate responsibility for safety of clients and property; possess working knowledge of fire regulations and evacuation procedures
  • Adhere to mandatory abuse reporting laws and HIPAA requirements
  • Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities
  • Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings
  • Perform other duties as assigned
  • Scanning of incoming documentation from outside sources into electronic file
  • Send electronic Urinalysis reports to client’s files
  • Provide input on all relevant documentation and procedural requirements

Skills

Key technologies and capabilities for this role

administrative supportclerical tasksphone handlingmail distributionsupply managementfax handlingdata entryinsurance verificationappointment schedulingclient servicescopay collection

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position located at the Garlington Health Center in NE Portland, OR.

What are the working hours for this role?

The schedule is Monday through Friday between 8:30 a.m. to 6:00 p.m.

What skills or responsibilities are essential for the Office Specialist role?

Key responsibilities include creating a welcoming environment, providing clerical support like answering calls and managing mail, verifying insurance and collecting co-payments, scheduling appointments, and assisting in crisis situations while following HIPAA and safety protocols.

What is the company's mission?

Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.

What makes a strong candidate for this Office Specialist position?

Strong candidates will have experience in administrative support, client-facing roles in healthcare settings, familiarity with insurance verification and scheduling, and the ability to handle crisis situations in a trauma-informed manner while adhering to HIPAA and safety protocols.

Circadia Health

Health monitoring solutions for nursing facilities

About Circadia Health

Circadia Health offers health monitoring solutions for nursing facilities, using technology to detect vital biosignals like respiration from up to 8 feet away. This early warning system alerts healthcare providers in advance, allowing for timely interventions that can reduce hospitalizations. The company provides automated daily reports and integrates with Electronic Medical Records (EMR) to enhance patient care. Circadia Health's subscription-based model ensures continuous monitoring and reporting, helping clients improve health outcomes and operational efficiency.

London, United KingdomHeadquarters
2016Year Founded
$97.5MTotal Funding
CONVERTIBLECompany Stage
Biotechnology, HealthcareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Wellness Program
401(k) Retirement Plan
Paid Vacation
Hybrid Work Options
Conference Attendance Budget
Professional Development Budget
Gym Membership

Risks

Emerging startups with similar solutions may increase competition.
Privacy concerns and regulatory scrutiny could impact operations.
Integration challenges with diverse EMR systems may cause inefficiencies.

Differentiation

Circadia offers FDA-approved contactless monitoring, unique in the healthcare market.
Their system predicts medical events days in advance, enhancing patient care.
Integration with EMR provides detailed trend analysis, improving healthcare quality.

Upsides

Growing demand for remote monitoring boosts Circadia's market potential.
AI integration enhances predictive analytics, offering timely health alerts.
Aging U.S. population increases need for advanced elder care solutions.

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