Office Services Associate at Williams

Washington, District of Columbia, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Legal, Banking, CorporateIndustries

High school diploma or equivalent
Minimum 1 year of office services experience preferably in a legal, banking or large corporate environment
Skilled in the use of fax, mail, phone and/or digital reprographics equipment
Familiar with general fax, mail and reprographics procedures
Attention to detail
Good organizational skills
Ability to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to make independent decisions that conform to business needs and policy
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Good written communication skills
Must work well in a team environment
Ability to work in a fast paced environment
Professional telephone demeanor
Must be self-motivated with a positive can-do attitude
Proven customer service skills
Must be able to communicate and interact effectively with multi-functional and diverse backgrounds
Must be able to lift up to 50 lbs. on a regular basis
Proof of Covid-19 vaccination

Utilize appropriate logs for all office services work (essential function)
Ensure that job tickets are properly filled out before beginning work (essential function)
Perform work in print, copy, fax, mail, and intake functions as needed and according to established procedures (essential function)
Follow procedures so as to run jobs in proper order (essential function)
Communicate with supervisor or client on job or deadline issues (essential function)
Meet contracted deadlines for sending and delivering faxes
Troubleshoot basic equipment problems
Load copiers with various paper and toner
Prioritize workflow
Perform Quality Assurance on the work of others as requested
Place service calls when needed
Answer telephone in the service center
Adhere to Williams Lea Tag policies in addition to client site policies
Use equipment and supplies in a cost efficient manner