VIP Host, Pittsburgh
DraftKingsSalary not specified
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Entertainment, Hospitality, RestaurantIndustries
Requirements
- Ability to work a flexible schedule based on business needs, including days, nights, weekends, holidays, and emergency responsiveness (Friday and weekend availability is a MUST)
- Able to work ten hour-plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time, walk up and down stairs
- Able to grasp, reach overhead, push, lift, and carry up to 50 pounds
- Ability to work well under pressure in a fast-paced, ever-changing work environment
- Effective verbal and written communication skills
- Knowledge of health and sanitation code and policies
- Passion and capability to learn quickly in new areas
- Like to laugh, described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while working
- High tolerance for ambiguity, like to go fast
Responsibilities
- Greet guests in an upbeat, welcoming manner using a genuine greeting and make guests feel welcome through actions
- Review daily tasks checklist to keep the host stand and surrounding area clean and ready for service
- As Point person, direct the Seater where to seat parties, communicate wait times and table status with guests, and set the overall pace
- As Seater, be prepared with menus for all people in the party, walk at the guest’s pace while conversing in a natural, genuine conversation
- Follow Guest Right of Way (G.R.O.W.) etiquette and the 10/6 Rules (eye contact and smile at 10 feet, eye contact, smile, say hello at 6 feet, allow G.R.O.W.)
- Monitor the reservations list and plan accordingly; communicate large parties (typically 8 or more) with the Coordinator/MOD
- Answer phone calls within two rings
- Assist with monitoring takeout orders, gift cards, or other functions of the host stand
- Help guests with retail and merchandise needs
- Express gratitude when guests are departing
- Constantly make rounds throughout the restaurant to retrieve menus from side stations
- Embrace change and desire to grow with Night Shift Brewing at Level99
- Contribute to transparency between team members and management
- Comply with all health, safety, and hygiene standards and policies
- When time allows, assist with service in the restaurant, like bussing and running food
- Perform all other duties needed and requested
Skills
Customer Service
Guest Greeting
Seating
Communication
Hospitality
Cleaning
Team Coordination
Eye Contact
Menu Handling
Level99 Entertainment
Entertainment venue with team challenges and dining
About Level99 Entertainment
Level99 is an entertainment venue that offers a unique experience for groups of 2-6 players in Natick, MA and Providence, RI. The venue features over 40 rooms, each designed with different physical and mental challenges, allowing players to engage in an open-world game environment. In addition to the game rooms, Level99 includes the Night Shift Beer Hall and the Night Shift Tap Room & Kitchen, where guests can enjoy craft drinks and a brewery-style dining experience. Unlike other entertainment options, Level99 combines both physical and mental challenges with high-quality food and beverages, targeting adults looking for something different. The company generates revenue through ticket sales for the game challenges and food and beverage sales. With significant venture backing, Level99 is in a growth phase, aiming to expand its offerings and reach more guests while providing a fun and engaging atmosphere.
Natick, MassachusettsHeadquarters
2021Year Founded
VENTURE_UNKNOWNCompany Stage
EntertainmentIndustries
51-200Employees
