Trust & Safety Agent
WhatNotFull Time
Entry Level & New Grad, Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
Vultr provides 100% company-paid insurance premiums for medical, dental, and vision plans, a 401(k) with 100% match up to 4% and immediate vesting, professional development reimbursement of $2,500 annually, 11 holidays plus PTO accrual and rollover, increased PTO at anniversaries, paid sabbaticals, remote office stipends, internet reimbursement up to $75/month, gym membership up to $50/month, and a company-paid Wellable subscription.
The job description mentions remote office setup stipends and internet reimbursement, suggesting remote work support, but it also requires responding to in-person or local communication requests from law enforcement in India, indicating some local presence may be needed.
Key skills include experience collaborating with legal authorities, managing lawful requests for user data, cross-team collaboration with global and third-party entities like Legal, Trust and Safety, Compliance, and Engineering, and handling 24/7 coordination for timely, legally compliant responses.
The role reports to the Director of Operations, India and Sr. Manager Trust and Safety - US.
A strong candidate is highly skilled in legal collaboration, prompt in responding to authorities, experienced in cross-team coordination across global teams and India entities like CERT-In and MEITy, and capable of managing 24/7 legal requests with legal compliance.
Cloud infrastructure provider with global deployment
Vultr provides cloud infrastructure services, specializing in high-performance SSD VPS (Solid State Drive Virtual Private Servers) that can be deployed globally in just 60 seconds. Their services include cloud compute instances, storage solutions, and networking capabilities, allowing clients to manage and deploy resources easily. Unlike many competitors, Vultr operates on a subscription-based model where clients pay only for the resources they use, making it a cost-effective option for businesses of all sizes. With a strong focus on customer support, handling over 35,000 requests monthly, Vultr aims to simplify cloud computing for developers, startups, and enterprises across more than 150 countries.