Account Specialist II, Collections
Forward Financing- Full Time
- Junior (1 to 2 years)
Candidates should possess a Bachelor’s degree in a relevant field such as Business Administration, Finance, Banking, or Actuarial Science, which is preferred. Exceptional communication skills, including listening, verbal, and written abilities, are required, along with the ability to thrive in a fast-paced environment and a strong commitment to teamwork and fostering an inclusive environment. Proficiency in technology, including experience with Salesforce or similar CRM systems, is a plus.
The Negotiations Specialist will establish and maintain strong relationships with external partners to effectively negotiate delinquent accounts on behalf of clients, oversee client finances providing guidance and determining the best strategies for addressing client inquiries and requests, utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies, demonstrate excellent time management and multitasking skills to efficiently manage account queues, and consistently exhibit a genuine passion for helping others with a strong focus on meeting clients’ needs. They will also participate in additional duties and special projects as required.
Debt relief solutions for unsecured debt
Beyond Finance provides debt relief solutions for individuals struggling with unsecured debt, such as credit card debt and personal loans. The process starts with a free online assessment to determine if a client's debt qualifies for their services, followed by the development of a personalized plan using proprietary technology. Experienced consultants negotiate with creditors to settle debts for lower amounts, and the company offers consolidation loan options through a network of lenders. Beyond Finance differentiates itself by charging fees only after clients see results, ensuring a strong focus on customer service and communication.