Multinational Client Coordinator at AIG

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, General InsuranceIndustries

Requirements

Ability to represent AIG as a central point of multinational client and program management
Skills in coordinating communication and project management across internal and external stakeholders
Expertise in program design, implementation, and ongoing client service for complex multinational clients
Capability to provide technical multinational support
Experience partnering with Product, Distribution, and other stakeholders for compliant multinational programs
Knowledge of local markets, practices, and regulations
Proficiency in utilizing AIG tools and technology for territorial analysis and regulatory requirements
Ability to manage pre-bind activities, including collection of regulatory information (tariff/minimum rates, retentions, cessions)
Competence in promoting and driving AIG Multinational End-to-End process adoption
Skills in managing communication and relationships with Producing Offices (PO), brokers/clients, Issuing Offices (IO), and Shared Services teams

Responsibilities

Coordinate day-to-day multinational servicing activities (producing and issuing) throughout the program lifecycle for an assigned portfolio
Provide local technical and administrative support to Issuing Office (IO) Multinational Specialist
Coordinate service requirements for the local portion of the Controlled Master Program (CMP)
Manage communication and relationships with producing office, client/broker, and Shared Services teams
Proactively manage pre-bind activities, including comprehensive territorial analysis of multinational regulatory requirements
Collect specific regulatory information impacting the program (tariff/minimum rates, mandatory retentions/cessions, other matters requiring AIG network engagement)
Promote and drive adoption of the AIG Multinational End-to-End process, ensuring understanding of roles, responsibilities, and timelines for contract certainty
Ensure adherence to AIG protocols and guidelines
Complete hand-off documentation to Multinational Administrator/Operations for release of network instructions, including reinsurance and captive structuring
Support new business, including external training

Skills

Multinational Client Management

Program Management

Project Management

Stakeholder Coordination

Insurance Program Design

Regulatory Compliance

Risk Management

Underwriting Support

Claims Support

Policy Issuance

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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