Medical Science Liaison (MSL) - Women's Health

Position Overview

The Medical Science Liaison (MSL) serves as a key field-based customer-facing scientific resource for clinicians, academic institutions, and professional organizations within the area of Women's Health.

Territory: South Central (TN, AR, MS and the Carolinas)

Primary Responsibilities

• Travel & Presentations: Weekly 75% travel with in-person customer-facing meetings to provide scientific and/or clinical presentations on Natera’s products. The MSL is expected to primarily attend in-person meetings, and secondarily virtual meetings.
• Education & Support: Provide in-depth education and support to relevant health care specialists and staff surrounding the merits of reproductive health testing (including but not limited to non-invasive prenatal testing, reproductive carrier screening, products of conception testing, pre-implantation genetic testing, hereditary cancer testing, etc.) with detailed information regarding Natera’s products and elite customer service.
• Sales & Marketing Support: Serve as a medical and scientific resource for and manage the needs of the Natera Sales and Marketing teams by educating them during regular team meetings, providing guidance on the production of Marketing materials, and providing education to customers during field visits.
• Key Opinion Leader (KOL) Engagement: Collaborate within Women’s Health departments as appropriate to develop, maintain, and manage interactions with Key Opinion Leaders (“KOLs”) in Natera related testing products and therapeutic areas, and other Natera products.
• Laboratory Support: Support the Natera laboratory operations in providing additional information to healthcare providers as it pertains to Natera products.
• Congress Representation: Represent Natera at various scientific and clinical congress meetings such as NSGC, ACMG, SMFM, ISPD, ACOG, ASRM etc.
• Continuous Learning: Engage in continuous learning to maintain scientific and clinical expertise.
• Sales Training Collaboration: Collaborate with Natera Sales training to support ongoing learning for field employees.
• Clinical Trial Support: Support and coordinate ongoing clinical trial and research initiatives at academic institutions and/or study sites.
• Other Duties: Performs other duties as assigned.

Qualifications

• Certification: Genetic counseling Board certification. Prenatal genetic counseling experience preferred.
• Education: Master’s Degree in Genetic Counseling or equivalent from an ABGC approved genetic counseling program.

Knowledge, Skills, and Abilities

• Analytical Skills: Analyzes complex situations and data, requiring evaluation of intangible factors.
• Problem Solving: Demonstrates problem-solving skills and ability to work in a fast-paced environment with competing priorities.
• Strategic Thinking: Employs strategic thinking to contribute to product, departmental, and organizational plans and goals.
• Adaptability: Demonstrates flexibility and capacity to adjust to change and adapt to unexpected tasks, issues, changes in strategy, or department needs.
• Interpersonal Skills: Exceptional interpersonal skills, experience working in a team with the ability to work collaboratively toward a common goal.
• Communication: Excellent written and verbal communication skills and ability to read, interpret, and convey complex scientific information.
• Relationship Management: Cultivates and maintains effective relationships across all levels of the organization as well as externally.

Physical Demands & Work Environment

• This is a field-based position, primarily face-to-face with potential customers.
• Requires frequent travel, which entails sitting, standing, and walking.
• Daily use of a computer is required.
• May stand for extended periods when facilitating meetings or walking in facilities.
• The physical demands of the position described herein are essential functions of the job, and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for individuals with real or perceived disabilities to perform the essential functions of the job.
• This role works with Protected Health Information (PHI) on a regular basis, both in paper and electronic form, and has access to various technologies to access PHI to perform the job.
• Employee must complete training related to PHI.