[Remote] MRI Field Service Engineer - UK East at GE Healthcare

Remote

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Qualified Technician or Engineer, or equivalent professional experience in medical devices
Field Service experience in a healthcare environment is a strong advantage
Strong technical and analytical skills, with the ability to diagnose and resolve complex equipment issues
Self-motivated and independent, capable of working with minimal supervision while maintaining high standards of quality and safety
Customer-focused mindset, with excellent interpersonal and listening skills. Able to manage differing opinions tactfully and professionally
Fluent in English, both written and verbal, to ensure effective communication with customers and internal teams
Valid UK driving license
Ideally located within 1hr of Cambridge

Responsibilities

Troubleshoot and perform repairs on a wide range of medical imaging equipment, ensuring maximum uptime and reliability
Communicate clearly and professionally with customers and internal stakeholders to ensure service expectations are met and exceeded
Collaborate closely with local Sales and Clinical Applications teams to support customer needs and drive solution-oriented service delivery
Identify and support opportunities for business growth within the region by leveraging technical insights and customer relationships
When required provide remote technical support to customers, ensuring fast resolution and an optimal customer experience

Skills

Key technologies and capabilities for this role

MRIMedical ImagingField ServiceTroubleshootingEquipment RepairCustomer ServiceTechnical SupportAnalytical Skills

Questions & Answers

Common questions about this position

What is the location requirement for this MRI Field Service Engineer role?

The role requires providing onsite technical support throughout the East of the UK with some travel into London, and candidates should ideally be located within 1hr of Cambridge.

What qualifications are required for this position?

Candidates need to be a Qualified Technician or Engineer, or equivalent professional experience in medical devices, with field service experience in healthcare as a strong advantage. Full training will be given to the right candidate with strong customer facing skills.

What key skills are essential for success in this role?

Essential skills include strong technical and analytical abilities to diagnose complex issues, excellent customer-facing and interpersonal skills, clear communication, and the ability to work independently with minimal supervision.

What is the company culture like at GE HealthCare?

GE HealthCare emphasizes inclusion and diversity as an Equal Opportunity Employer, partnering with customers to tackle healthcare challenges, where every voice makes a difference in building a healthier world.

What makes a strong candidate for this MRI Field Service Engineer position?

Strong candidates have a qualified technical background or equivalent experience in medical devices, field service experience in healthcare, excellent customer-facing skills, self-motivation, and a valid UK driving license, as full training is provided.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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