SMB Account Executive (Fundera)
NerdWalletSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Mortgage, Financial ServicesIndustries
Requirements
- High school diploma or GED equivalent. Two/Four-year college degree preferred
- 2-4 years residential mortgage sales experience required
- In-depth knowledge of conventional, government, and portfolio guidelines
- Previous management experience preferred
- Knowledge of residential mortgage processing, underwriting and closing procedures
- Knowledge of federal lending regulations governing real estate lending
- Demonstrated leadership, organizational, teamwork, and customer service skills
- Must lead by example and have a high level of integrity
- Ability to analyze policies, procedures, and guidelines in a way that maximizes productivity but protects the level of risk desired
- In-depth sales technique/sales coaching skills
Responsibilities
- Performs a wide range of duties relating to the origination of residential mortgage loans for Financial Center offices and outside referrals
- Meet standards and objectives defined by management for personal mortgage loan sales and cross-selling objectives
- Assume overall responsibility for the residential mortgage loan from application to closing on personal production
- Responsible for the overall production of the team and the day-to-day management of each Mortgage Loan Originator (MLO)
- Effectively partner with Fulfillment Operations to drive closed volume
- Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures
- Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience
- Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.)
- Develop a sales culture and sales focused environment within team
- Develop and foster relationships with Financial Center personnel to build business and referrals
- Maintain knowledge of Fifth Third Mortgage Company's policies and procedures
- Provide employees timely, candid and constructive performance feedback; develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth; develop the appropriate talent pool to ensure adequate bench strength and succession planning; recognize and reward employees for accomplishments
- Manage a team of at least 5 MLOs
- Manage personal and team production via local and Bancorp reporting and KPIs
- Hold business plan reviews with sales team
- Build strategic and tactical plans for driving volume growth in assigned area
- Participate in sales calls with MLOs
- Assist departmental management in identifying possible improvements in systems and procedures
- Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively participate in ongoing efforts to continually improve customer service for both internal and external customers
- Monitor compliance issues, including that all loan originators attend required meetings and are in compliance with state and federal regulation, as well as policies and procedures set by the bank
- Monitor quality levels of loan originators to insure adherence to standards
- Serve as an intermediary for loan issues with processing manager and underwriting manager
- Perform Human Resource tasks for the team, such as exception time reporting, performance reviews, coaching, performance management, commission administration and identifying training issues
- Recruit, hire, and train new loan officers
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the supervisory responsibilities for this role?
The role involves managing a team of at least 5 Mortgage Loan Originators (MLOs), providing performance feedback, developing employees, holding business plan reviews, and monitoring compliance and quality levels.
Is this a remote position or does it require office presence?
This information is not specified in the job description.
What is the salary or compensation for this position?
This information is not specified in the job description.
What key skills or experiences are needed for this Mortgage Area Sales Manager role?
Key requirements include experience in originating residential mortgage loans, developing referral relationships with realtors and financial center personnel, sales management to meet production goals, and knowledge of mortgage policies, compliance, and risk management.
What does the company culture emphasize for this role?
The culture focuses on developing a sales-driven environment, fostering relationships for referrals, providing high customer service based on Gallup data, doing the right thing for customers and colleagues, and managing risks within the bank's appetite.
Fifth Third Bank
Provides banking, loans, and wealth management services
About Fifth Third Bank
Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.
Cincinnati, OhioHeadquarters
1858Year Founded
IPOCompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees