Moderator for Videogames (For candidate pool)

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: $10,500

Since 1998, Keywords Studios has been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We offer a wide range of solutions to video game developers and publishers, from art and audio to testing, localization, and Player Engagement. Player Engagement is one of the fastest-growing Service Lines at Keywords Studios, providing technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥

Role Overview

As a Moderator, your mission is to create a safe and positive gaming environment for all players and communities. You will play a vital role in protecting gamers from harmful content, including harassment, hate speech, and unnecessary violence. By diligently monitoring and filtering content, you will ensure players can enjoy their passion without fear of harassment, unwanted content, or bullying. Your dedication as a guardian of the gaming community will foster a space that thrives on respect, inclusivity, and the joy of gaming. Join us in building a gaming paradise where players can immerse themselves in a secure and enjoyable experience! 🚀🎮

Requirements

• Communication: Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material.
• Collaboration: Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels.
• Analytics: Audit and assess interactions, ensuring they are rated accurately based on their severity level. Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements.
• Leadership: Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices.
• Personal Attributes:
  • Optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances with ease.
  • Ability to multitask and prioritize efficiently, ensuring tasks are completed promptly and effectively.
  • Accountability and responsibility, taking ownership of assigned tasks and delivering results.
  • Agility and willingness to change, embracing new ideas and approaches with a capability to adapt to evolving circumstances.
  • Self-motivation, innovation, and analytical skills.

Application Instructions

The company is currently building a pool of candidates for future positions. Further details will be provided as they become available.