Principal, Mobile Experience Design

Employment Type: Full time

Position Overview

Become a part of our caring community and help us put health first. The Product Design Principal partners with product teams to design products that satisfy and exceed customer needs. The Product Design Principal provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. The Product Design Principal develops product ideas and enhancements to existing products or strategic product extensions and translates research discoveries into usable and marketable product design features. Develops design briefs for new product ideas to present a clear, focused concept for strategic consideration. Works with senior executives to develop and drive segment or enterprise-wide functional strategies. Advises one or more areas, programs or functions and provides recommendations to senior executives on matters of significance. Acts as an advanced subject matter expert competent to work at very high levels in multiple knowledge and functional areas across the enterprise.

Use your skills to make an impact.

About the Role

We are seeking a bold and seasoned mobile-first design leader to join our growing digital experience team. As Principal, Mobile Experience Design, you’ll serve as a senior thought leader and hands-on expert shaping the future of Humana’s mobile app ecosystem. You will help define and execute the mobile experience strategy, working across disciplines to ensure every mobile interaction is simple, emotionally resonant, and aligned with member needs.

This is an opportunity to have an enterprise-wide impact, influence the future of digital health, and work with a mission-driven team at the forefront of design innovation.

Key Responsibilities

• Mobile Strategy Leadership: Drive the vision, roadmap, and delivery of best-in-class mobile experiences across Humana’s member-facing applications.
• Experience Innovation: Use design thinking and human-centered design to create accessible, intuitive, and emotionally engaging mobile experiences.
• Cross-Functional Collaboration: Partner closely with Product, Engineering, Research, and other design leaders to deliver mobile-first solutions at scale.
• Mentorship & Design Excellence: Coach and mentor designers, helping elevate craft and foster a culture of design quality, equity, and innovation.
• Data-Informed Design: Leverage analytics, research, and usability insights to iterate and improve the mobile experience continuously.
• Inclusive Practices: Ensure mobile experiences meet the needs of diverse users, aligning with accessibility and equity principles.

Required Qualifications

• 10+ years of UX or product design experience, with at least 5 years leading mobile-first product design.
• Proven success designing and delivering consumer-grade mobile applications at scale.
• Strong portfolio showcasing mobile experiences that drive engagement and improve health, wellness, or fintech outcomes.
• Experience working within design systems and using platform-native capabilities to optimize mobile UX.
• Excellent communicator and influencer, with a track record of aligning cross-functional stakeholders.

Why Join Humana

This is more than a design role—it’s a leadership opportunity rooted in purpose. As Principal of Mobile Experience Design, you’ll shape how millions engage with their health. You’ll benefit from the stability of a Fortune 40 company, the agility of a design-forward culture, and the deep satisfaction of doing work that truly matters.

Work-At-Home Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California.

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Salary

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